Thinus van Rensburg wrote:

>Any suggestions on the PBX?
>  
>
Hi Thinus

I have no knowledge or experience of PABXs except when I peer into the
motherboard of our 9 year old Samsung system I can see a 286 processor.
That is to say, when the PABX was first installed they were using 10
year old technology. However, all our slots in the board were used up by
our last extension 18 months ago and I am in the market for a new system.

After sitting in the whirlpool (e.g.
http://forums.whirlpool.net.au/forum-replies.cfm?t=438869) for a while
there seems to me to be four broad alternatives:-

   1. Stick with PSTN but run some outgoing lines through VoIP as per
      Tony's suggestion. This is least cost and least risk.
   2. Get a standard PABX solution but query the dealers about what VoIP
      options their systems have. I gather these are fairly standard
      add-ons for the likes of Ericsson, Nortel, Alcatel, etc.
   3. Go the whole hog with VoIP everywhere. You could do this yourself
      (which would be high risk and potentially high maintenance) or get
      a VoIP specialist to do it. (I'd query sensis.com.au for voip or
      pabx in your city for suppliers.) The VoIP guy I spoke with in
      Brisbane 18 months ago was high tech and high cost but the market
      has matured a fair bit in the last six months and prices should be
      more reasonable.
   4. Forget completely about VoIP and screw the phone company for a
      deal that gives you less than 10 cents per local call (which is
      the amount you'll pay from most of the VoIP providers). This
      option is probably only achievable for larger businesses.

If you are getting ADSL2+ QoS should not be too great a problem. You
will still need QoS traffic shaping but your internet connection will
probably run faster than parts of my LAN.

I'd be interested to hear how you go with this if only for purely
selfish personal financial benefit.

Cheers.

David


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