Perhaps there should be automatic SMS reminders and directions sent to
patients as reminders...

 
Regards
Les Bolitho
 
Dr Leslie E Bolitho
Consultant Physician in Internal Medicine
MBBS FRACP FACRRM
 
6 Dixon Street, Wangaratta .Vic.3677.Australia
Phone 61 3 5721 5533 ; Fax 61 3 5722 1781
Mobile 0418 574 463 ; email: [EMAIL PROTECTED]

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of Greg Twyford
Sent: Tuesday, 7 March 2006 12:11 PM
To: General Practice Computing Group Talk
Subject: Re: [GPCG_TALK] Increase in radiology ordering

john dooley wrote:
> Richard Hosking wrote:
>> AS I have said before - look at the workflow.
>> The patient is the messenger of the request - why send it separately via
>> E mail?
>> If it arrives separately, the radiology practice now has to worry
>> whether the pt will turn up.
>> They have the address and contact details on the form - indeed the forms
>> are DESIGNED to be used this way.
>>
>> R
>>
> R
> 
> The point of the electronic request for the xray company is the data
> entry girls dont have to enter it when the patient fronts....big big big
> savings (data entry is basically expensive) same as path and also big
> improvement in reducing errors on data entry...on the downside as has
> been pointed out is what to do with the % of no shows clogging the
> databases...and more importantly what medicolegal obligations does that
> raise...re followup of noshows...

Guys,

I agree. I'd actually think a system for notifying the GP of the 'no 
shows' would be easy to build into the system and would be another huge 
advantage. Similar to the path providers' advice to GPs when patients' 
Paps are due again. Everyone's arse is protected that way.

All the regular patients will already know the way to the 
pathology/radiology centre their GP uses. I know I do. Maybe a list at 
the front desk, or a sign, for those who don't? No problem for the big 
medical centres either, as it's just down the hall.

Greg
-- 
Greg Twyford
Information Management & Technology Program Officer
Canterbury Division of General Practice
E-mail: [EMAIL PROTECTED]
Ph.: 02 9787 9033
Fax: 02 9787 9200

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