Hugh Nelson wrote:
> If  I was starting over, I would be very tempted to use Alerce software
> ( http://220.245.88.131/PublicMain.do ).
> Do you think that GP practices can run the risk that the broadband
> connection drops out?
> Perhaps it is only going to happen if a backhoe digs up the wrong cable,
> and perhaps that is a lesser risk than have a server go down.

Backhoes or tunnels - it was not widely reported as part of this story:

http://www.smh.com.au/articles/2005/11/02/1130823240833.html

but I am told on good authority that two of those cables that can be
seen stretching precariously across the hole in this photo:

http://www.smh.com.au/ffximage/2005/11/02/lanecovehole_gallery__470x352.jpg

are the two (out of two) main fibre-optic Telstra trunks to Brisbane.
Maybe it's just an urban myth but Telstra didn't seem to think so:
http://www.smh.com.au/news/breaking/telstra-unsure-of-cable-damage-in-nsw/2005/11/02/1130823247247.html

Thus if relying on an Internet-hosted service provider, then redundant
Internet connections seem like a good idea. If you are in a coverage
area, then a wireless broadband connection from a different carrier for
use when your cable modem connection from your prime ISP carrier is down
might be a good idea.

Tim C

> Peter Machell wrote:
>> I'm looking at this again prior to recommending a software package to
>> a GP with a rapidly expanding number of sites. Who's done any sort of
>> (even read-only) online appointment system and how?
>>
>> cheers,
>> Peter.
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