Hello. Just so you know, the drive letters on one computer are usually different than the drive letters on another. As others have said, look for removable drive since most SD cards do not have a label. You can of course give it a label. I believe that section 3 of the BookSense manual may talk about this, or you could search for the word label to find out. If you are not seeing two new drive letters when connecting your BookSense XT to the computer with an SD card in it, then perhaps you need to arrow to the right in case you are using tile view on your computer.

Hopefully you can get the upgrade done.

Many thanks.

On 3/27/2010 10:41 PM, Karly Prinds wrote:
Hi All,

I have a couple questions.  I am starting the process of upgrading the
firmware.  My first question is, when I down load it and then have to find
the drive of the sd card, is it the same drive as the booksense...drive e?
When I plug in my booksense with or without the sd card in it since I have
the XT I just see that it is drive e?  Is this correct?  I don't see an
extra drive when the sd card is connected, is this normal?

Also, it says that after I disconnect the booksense I need to plug it into
the AC adapter and do the actual upgrade.  Now, do I just disconnect the SD
card after the firmware is completely upgraded?

Thanks for all your help.

Karly

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