Hello 

I have the latest sound driver.  The problem is not window eyes crashing but
the program that window eyes interacts with, crashing if I try to navigate
to quickly.  For example internet explorer will crash.  Once I close it
window eyes comes back to life.  Also windows explorer has the same problem
and only when I move to quick.  I have 3gb ram on a vista machine.  I have
noticed an increase of speed with deck talk.

Edward
 

-----Original Message-----
From: Doug Geoffray [mailto:[email protected]] 
Sent: Tuesday, July 14, 2009 8:49 PM
To: Edward
Cc: [email protected]
Subject: Re: FW: FW: 7.1 stability problems

Edward,

I don't know your specifics and I don't know how drastic your responsiveness
issues is but many times when I see responsiveness issues it comes down to
your sound card driver.  I would make sure your sound card driver is as up
to date as possible.  I have a desktop that is using some generic sound card
and the responsiveness is not good at all.  I switched to a Sound Blaster
card and it made all the difference.

Just a thought.

Regards,
Doug

Edward wrote: 

        Yes gw's support is very good but I believe something needs to be
done in
        terms of the lack of responsivness with w e.
        
        Edward
        
         
        
        -----Original Message-----
        From: Rick Jarvis [mailto:[email protected]] 
        Sent: Monday, July 13, 2009 8:19 PM
        To: Edward; [email protected]
        Subject: Re: FW: 7.1 stability problems
        
        Edward what you say may be true but FS does not give you the quality
of
        support that GWMicro does.  I have found that 7.1 does very well for
me. 
        Rick
        ----- Original Message -----
        From: "Edward" <[email protected]>
<mailto:[email protected]> 
        To: <[email protected]> <mailto:[email protected]> 
        Sent: Monday, July 13, 2009 3:02 PM
        Subject: FW: FW: 7.1 stability problems
        
        
          

                I found most bugs corrected in 7.1 but w e is still no where
near as  
                responsive as jaws is.  Also, if you move to quick with w e,
it ends up  
                crashing the program you are working in like windows
explorer or 
                internet  explorer.
                
                Edward
                
                
                -----Original Message-----
                From: Pastor Gil Pries [mailto:[email protected]]
                Sent: Monday, July 13, 2009 3:44 PM
                To: Bob Quinn; [email protected]; Chris Belle
                Subject: Re: FW: 7.1 stability problems
                
                Hi,
                I found all my problems with Internet Explorer 7 crashing
disappeared 
                when I updated to Internet Explorer 8.
                I have had no problems with brouse mode or crashing.
                Tried Firefox 3.5 and had brouse mode issues going to my
home page 
                when I opened up Firefox.
                Pastor Gil
                
                ----- Original Message -----
                From: "Bob Quinn" <[email protected]>
<mailto:[email protected]> 
                To: <[email protected]> <mailto:[email protected]> ;
"Chris Belle" <[email protected]> <mailto:[email protected]> 
                Sent: Monday, July 13, 2009 12:23 PM
                Subject: Re: FW: 7.1 stability problems
                
                
                    

                        OOps I posted this earlier, but did reply to sender
not to all sorry 
                        about
                              

                        that.  I have no problems with 7.1 it seems as good
as the previous 
                        versions.  I have been using WE on my home computers
since version 4, 
                        and have found That home made set files always need
to be redone 
                        whenever a major upgrade comes out whether it be WE
or the program 
                        they were made for.  I gave up complicated sets, and
use the mouse a 
                        lot.  Updating home made sets takes a lot of time,
and work. I still 
                        make them, but keep them to the bare necessities for
simpler 
                        updating.
                        
                        ----- Original Message -----
                        From: "Chris Belle" <[email protected]>
<mailto:[email protected]> 
                        To: <[email protected]>
<mailto:[email protected]> 
                        Sent: Monday, July 13, 2009 1:23 PM
                        Subject: RE: FW: 7.1 stability problems
                        
                        
                              

                                Hi Chip?
                                
                                I did do exactly what you suggested, and got
no where.
                                
                                I have since been able to duplicate this
problem with a competent 
                                technician colleague who I work with
regularly, this morning as a 
                                matter of fact.
                                
                                Sure enough, setfiles that work well for
soundforge 7b with we 6.1 
                                will break badly under we7 and not load
correctly, hyperactive 
                                window cordinates will be messed up, and
associations for loading 
                                will be messed
                                        

                                up.
                                
                                I was told that this was probably something
specific to my machine.
                                
                                Now I have good evidence that it is not so
and that window-eyes is 
                                at fault.
                                
                                        At 11:18 AM 7/13/2009, you wrote:
                                        

                                        why don't you send the set files to
support, with a detailed 
                                        explanation of how things work under
6.1, and a detailed explanation 
                                        of what it takes to see they're
broken under 7.1?
                                        
                                        
                                        
                                        
                                        
                                        
                                        ------------------------------
                                        
                                        Chip Orange
                                        Database Administrator
                                        Florida Public Service Commission
                                        
                                        [email protected]
                                        (850) 413-6314
                                        
                                         (Any opinions expressed are solely
those of the author and do not 
                                        necessarily reflect those of the
Florida Public Service Commission.)
                                        
                                        
                                                  

                                                -----Original Message-----
                                                From: Chris Belle
[mailto:[email protected]]
                                                Sent: Monday, July 13, 2009
1:10 AM
                                                To: [email protected]
                                                Subject: Re: FW: 7.1
stability problems
                                                
                                                I've gotten the same here on
several ocasions.
                                                
                                                After abandoning we 7.0 in
frustration because of a failure to 
                                                communicate to gwmicro my
issues for various reasons I won't go 
                                                in to here, I decided to
give we7.1 a test drive.
                                                
                                                To their credit, one issue
that's seems to have been resolved is 
                                                the drag and drop issue, it
now seems to be working.
                                                
                                                This was broken in the we7
release.
                                                
                                                My test drive of it with
levelator with we7.1 seems to work now.
                                                
                                                One very serious problem I
am having with we since the whole we7 
                                                cycle began is the issue of
setfiles being broken between
                                                we6.1 and we7.
                                                
                                                I have some very extensive
and very well written soundforge 
                                                setfiles written by my good
friend Tom Kingston whom I beta 
                                                tested for last year.
                                                
                                                These setfiles add a lot of
functionallity and usability to 
                                                soundforge 8, and I modifyed
them to work with my prefered 
                                                soundforge
                                                7 installation.
                                                
                                                When I upgraded to we7 in
any of it's incarnations, these 
                                                setfiles neither load
correctly, and window cordinates are messed 
                                                up, and all kinds of strange
things happen.
                                                
                                                I've had some very brief
conversation with gwmicro over this but 
                                                have never gotten this
satisfactorily addressed.
                                                
                                                There is no change with
we7.1, the setfiles are still very broken.
                                                
                                                The basic structure of the
setfiles is this, there are two loader 
                                                sets which are associated
with different modules in soundforge, 
                                                and hyperactive windows will
trigger and load the appropriate 
                                                setfile as needed for any
given window, so when you want to 
                                                create a new setfile for a
new part of the forge, you just make a 
                                                new setfile and load it with
a hyperactive window from one of the
                                                            

        loader sets.
          

                                                Pretty slick, kind of what I
used to do with the ram locations 
                                                with vocal-eyes and
branching remember when we only had 10 
                                                hyperactive windows, my have
we come a long way.
                                                
                                                  something changed in we7
which broke these setfiles.
                                                
                                                Any enlightening information
would be appreciated.
                                                
                                                Regards.
                                                
                                                
                                                
                                                         At 04:36 PM
7/12/2009, you wrote:
                                                            

                                                        I am having the same
problem.  If you move around to quick in 
                                                        windows explorer or
internet explorer w e will crash.
                                                        
                                                        Edward
                                                        
                                                        
                                                        -----Original
Message-----
                                                        From: Chip Orange
[mailto:[email protected]]
                                                        Sent: Sunday, July
12, 2009 3:29 PM
                                                        To:
[email protected]
                                                        Subject: RE: 7.1
stability problems
                                                        
                                                        Yes, Bill, I was;
then I switched to dec-talk access 32,
                                                                      

                                                from Eloquence, and
                                                            

                                                        things do seem much
better.  why not try that and see if it
                                                                      

                                                makes a big
                                                            

                                                        difference; it will
help them a lot, in tracking it down, if
                                                                      

                                                you find this
                                                            

                                                        out.
                                                        
                                                        Chip
                                                        
                                                        
                                                        -----Original
Message-----
                                                        From: Bill Holton
[mailto:[email protected]]
                                                        Sent: Sunday, July
12, 2009 2:32 PM
                                                        To:
[email protected]
                                                        Subject: 7.1
stability problems
                                                        
                                                        Hi.
                                                        
                                                        Is anyone else
having trouble with 7.1 when you start moving
                                                                      

                                                fast around the
                                                            

                                                        computer?  I have WE
7.1 stop talking on both my XP and
                                                                      

                                                Vista machines, both
                                                            

                                                        using eloquence, if
I start keying around too fast with
                                                                      

                                                either Windows keys
                                                            

                                                        or WE hotkeys.  The
rest of the sounds on the PC work fine,
                                                                      

                                                and it's not
                                                            

                                                        locking up, but it
takes speech about ten seconds to start
                                                                      

                                                again.  Other
                                                            

                                                        times it doesn't
start again, and the only way to get WE
                                                                      

                                                back is to do a
                                                            

                                                        hard reset.
                                                        
                                                        On my Vista machine,
I also have a problem I have had ever
                                                                      

                                                since I started
                                                            

                                                        using Vista, only
now it happens more frequently.  Speech
                                                                      

                                                will die, the
                                                            

                                                        other sounds are
working fine, and the only way to get WE
                                                                      

                                                back is to turn
                                                            

                                                        the machine off or
do a start menu restart.  Then, just
                                                                      

                                                before Windows shuts
                                                            

                                                        down, the speech
comes back fine, for about two seconds,
                                                                      

                                                then the machine is
                                                            

                                                        restarted.  This is
very frustrating.  Anyone else having
                                                                      

                                                this situation?
                                                            

                                                        Thanks.  Bill
                                                        
                                                        Bill
                                                        
                                                        
                                                        
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--
Doug Geoffray
GW Micro, Inc.
Voice 260-489-3671
Fax 260-489-2608
http://www.gwmicro.com

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