Edward,

I don't know your specifics and I don't know how drastic your responsiveness issues is but many times when I see responsiveness issues it comes down to your sound card driver. I would make sure your sound card driver is as up to date as possible. I have a desktop that is using some generic sound card and the responsiveness is not good at all. I switched to a Sound Blaster card and it made all the difference.

Just a thought.

Regards,
Doug

Edward wrote:
Yes gw's support is very good but I believe something needs to be done in
terms of the lack of responsivness with w e.

Edward

-----Original Message-----
From: Rick Jarvis [mailto:[email protected]] Sent: Monday, July 13, 2009 8:19 PM
To: Edward; [email protected]
Subject: Re: FW: 7.1 stability problems

Edward what you say may be true but FS does not give you the quality of
support that GWMicro does. I have found that 7.1 does very well for me. Rick
----- Original Message -----
From: "Edward" <[email protected]>
To: <[email protected]>
Sent: Monday, July 13, 2009 3:02 PM
Subject: FW: FW: 7.1 stability problems


I found most bugs corrected in 7.1 but w e is still no where near as responsive as jaws is. Also, if you move to quick with w e, it ends up crashing the program you are working in like windows explorer or internet explorer.

Edward


-----Original Message-----
From: Pastor Gil Pries [mailto:[email protected]]
Sent: Monday, July 13, 2009 3:44 PM
To: Bob Quinn; [email protected]; Chris Belle
Subject: Re: FW: 7.1 stability problems

Hi,
I found all my problems with Internet Explorer 7 crashing disappeared when I updated to Internet Explorer 8.
I have had no problems with brouse mode or crashing.
Tried Firefox 3.5 and had brouse mode issues going to my home page when I opened up Firefox.
Pastor Gil

----- Original Message -----
From: "Bob Quinn" <[email protected]>
To: <[email protected]>; "Chris Belle" <[email protected]>
Sent: Monday, July 13, 2009 12:23 PM
Subject: Re: FW: 7.1 stability problems


OOps I posted this earlier, but did reply to sender not to all sorry about that. I have no problems with 7.1 it seems as good as the previous versions. I have been using WE on my home computers since version 4, and have found That home made set files always need to be redone whenever a major upgrade comes out whether it be WE or the program they were made for. I gave up complicated sets, and use the mouse a lot. Updating home made sets takes a lot of time, and work. I still make them, but keep them to the bare necessities for simpler updating.

----- Original Message -----
From: "Chris Belle" <[email protected]>
To: <[email protected]>
Sent: Monday, July 13, 2009 1:23 PM
Subject: RE: FW: 7.1 stability problems


Hi Chip?

I did do exactly what you suggested, and got no where.

I have since been able to duplicate this problem with a competent technician colleague who I work with regularly, this morning as a matter of fact.

Sure enough, setfiles that work well for soundforge 7b with we 6.1 will break badly under we7 and not load correctly, hyperactive window cordinates will be messed up, and associations for loading will be messed up.

I was told that this was probably something specific to my machine.

Now I have good evidence that it is not so and that window-eyes is at fault.

        At 11:18 AM 7/13/2009, you wrote:
why don't you send the set files to support, with a detailed explanation of how things work under 6.1, and a detailed explanation of what it takes to see they're broken under 7.1?






------------------------------

Chip Orange
Database Administrator
Florida Public Service Commission

[email protected]
(850) 413-6314

(Any opinions expressed are solely those of the author and do not necessarily reflect those of the Florida Public Service Commission.)


-----Original Message-----
From: Chris Belle [mailto:[email protected]]
Sent: Monday, July 13, 2009 1:10 AM
To: [email protected]
Subject: Re: FW: 7.1 stability problems

I've gotten the same here on several ocasions.

After abandoning we 7.0 in frustration because of a failure to communicate to gwmicro my issues for various reasons I won't go in to here, I decided to give we7.1 a test drive.

To their credit, one issue that's seems to have been resolved is the drag and drop issue, it now seems to be working.

This was broken in the we7 release.

My test drive of it with levelator with we7.1 seems to work now.

One very serious problem I am having with we since the whole we7 cycle began is the issue of setfiles being broken between
we6.1 and we7.

I have some very extensive and very well written soundforge setfiles written by my good friend Tom Kingston whom I beta tested for last year.

These setfiles add a lot of functionallity and usability to soundforge 8, and I modifyed them to work with my prefered soundforge
7 installation.

When I upgraded to we7 in any of it's incarnations, these setfiles neither load correctly, and window cordinates are messed up, and all kinds of strange things happen.

I've had some very brief conversation with gwmicro over this but have never gotten this satisfactorily addressed.

There is no change with we7.1, the setfiles are still very broken.

The basic structure of the setfiles is this, there are two loader sets which are associated with different modules in soundforge, and hyperactive windows will trigger and load the appropriate setfile as needed for any given window, so when you want to create a new setfile for a new part of the forge, you just make a new setfile and load it with a hyperactive window from one of the
loader sets.
Pretty slick, kind of what I used to do with the ram locations with vocal-eyes and branching remember when we only had 10 hyperactive windows, my have we come a long way.

  something changed in we7 which broke these setfiles.

Any enlightening information would be appreciated.

Regards.



         At 04:36 PM 7/12/2009, you wrote:
I am having the same problem. If you move around to quick in windows explorer or internet explorer w e will crash.

Edward


-----Original Message-----
From: Chip Orange [mailto:[email protected]]
Sent: Sunday, July 12, 2009 3:29 PM
To: [email protected]
Subject: RE: 7.1 stability problems

Yes, Bill, I was; then I switched to dec-talk access 32,
from Eloquence, and
things do seem much better.  why not try that and see if it
makes a big
difference; it will help them a lot, in tracking it down, if
you find this
out.

Chip


-----Original Message-----
From: Bill Holton [mailto:[email protected]]
Sent: Sunday, July 12, 2009 2:32 PM
To: [email protected]
Subject: 7.1 stability problems

Hi.

Is anyone else having trouble with 7.1 when you start moving
fast around the
computer?  I have WE 7.1 stop talking on both my XP and
Vista machines, both
using eloquence, if I start keying around too fast with
either Windows keys
or WE hotkeys.  The rest of the sounds on the PC work fine,
and it's not
locking up, but it takes speech about ten seconds to start
again.  Other
times it doesn't start again, and the only way to get WE
back is to do a
hard reset.

On my Vista machine, I also have a problem I have had ever
since I started
using Vista, only now it happens more frequently.  Speech
will die, the
other sounds are working fine, and the only way to get WE
back is to turn
the machine off or do a start menu restart.  Then, just
before Windows shuts
down, the speech comes back fine, for about two seconds,
then the machine is
restarted.  This is very frustrating.  Anyone else having
this situation?
Thanks.  Bill

Bill



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--
Doug Geoffray
GW Micro, Inc.
Voice 260-489-3671
Fax 260-489-2608
http://www.gwmicro.com



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