Juan,
Remember, your five days includes two days of weekend. In addition, our
entire sales department was in a day-long, face to face meeting with
HIMS yesterday. So it really hasn't been that long. And, truth be told,
sales is not a quick to reply as support; they're often on the road.
Generally speaking, sales questions, while very important, aren't
usually critical in nature like those to support. If you feel enough
time has passed, and you still haven't received a reply, then you should
call us; it's always possible for to be marked as junk or not be
delivered properly.
Aaron
On 10/27/2009 12:54 PM, Juan Gonzalez wrote:
Hi every one! one question. Have any of you used GW-Micro's website to
send an e-mail to there sales department? The reason I am asking this is
because I send them an e-mail with a few questions and it has been five
days and they have not responded. do they usually take this long?
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Aaron Smith
GW Micro
Phone: 260/489-3671
Fax: 260/489-2608
WWW: http://www.gwmicro.com
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Technical Support & Web Development
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