People who don't even know what a screen reader is face this issue. Even without running Window-Eyes, I've lost sound before. So this as nothing to do with AT, but rather Windows (specifically Win7) in general. Do a Google search for Windows 7 No Sound, and you'll get back about 78,100,000 results.

Aaron

On 4/13/2010 5:04 PM, Chris Hallsworth wrote:
Well I have the same sound card and haven't experienced this yet. Is this just Window-Eyes only or do people with other screen readers face the same issue?

--------------------------------------------------
From: "Chris Hill" <[email protected]>
Sent: Tuesday, April 13, 2010 8:41 PM
To: <[email protected]>
Subject: Re: WE loss of speech

This is definitely a windows or driver problem. I have the same issue with realtech high definition audio on win7 32-bit. I never had any trouble with vista either. I dug out my dec express and just switch to it when my sound goes away. The trouble with this problem is that it doesn't happen often enough to keep ms tech support interested.





On 4/13/2010 14:30, Cory Samaha wrote:
I have Windows 7 with a creative x-fi card and I have experienced the loss of sound problem on a number of occasions. There does not seem to be any
pattern to this.  I am fortunate enough to have a hardware synthesizer
however, so when this does happen I don't lose speech but I imagine it would be quite frustrating if I was depending on my soundcard to hear Window-Eyes. Before I upgraded to Windows 7 I was running vista on this same system with
no sound issues at all.  Go figure.

-Cory

-----Original Message-----
From: Chris Hallsworth [mailto:[email protected]]
Sent: Tuesday, April 13, 2010 3:14 PM
To: Don H; gwmicro
Subject: Re: WE loss of speech

On my machine I've had no sound issues. So it could be specific sound cards.

--------------------------------------------------
From: "Don H"<[email protected]>
Sent: Tuesday, April 13, 2010 3:56 PM
To: "gwmicro"<[email protected]>
Subject: WE loss of speech

It would appear that Windows 7 itself has a bug where all sound is lost
thus
making it seem that WE has stopped talking.  When this loss of sound
happens
you can still bring up the WE menu bar and close WE but a restart of WE
does
not resolve the problem. The only solution I have found is a reboot of
Windows 7.
There is a small program called microsoftfixit50131.msi to resolve sound issues but I have ran this program and still have had the loss of sound. I think GW is aware of this Windows problem and I hope they are talking
with
Microsoft to resolve the issue.

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---
[email protected]  Columbia Missouri or thereabouts.
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--
Aaron Smith
Product Support Specialist * Web Development
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com

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