Exactly. Just the other day I was wondering when the next release of
Window-eyes would be coming out addressing many bugs and known
instability issues that myself and others have been dealing with for
some time now. Instead I'm faced with yet another GW product which I
personally will never use. I'm happy for those who want to use
Facebook, Twitter, and all the other social media sites, but is this
really a priority? There's even sites that haven't come out yet that
will probably replace Facebook in their popularity (remember MySpace?).
Anyway, my point is, when so much time goes by with out an update to
your main Window-eyes product and then you announce this Social-eyes
app, is it any wonder that people are getting upset and frustrated?
On 7/3/2013 4:20 PM, Jon Rawlings wrote:
At Tom: The reason for the complaints is that many of us had higher
expectations of GW Micro than what we have here. Simply being silent
doesn't effectively convey anything to the company; it only relieves
you of the burden of having to hear the complaints. Window Eyes has
gone up in price and down in stability and user-friendliness. GW has
done a lot of good things, but they are slipping, and I for one, am
disappointed that they focused any effort at all into something as
ridiculous as social media, especially when accessibility is pretty
good through the mobile side of the Facebook website, rather than use
that effort to improve the Window Eyes software. And at Solomon,
you're kidding, right? A company has no obligation to meet the needs
of its customer base? What enormous rock do you have your head
under? That is precisely the business any company is in if the goal
is to try to make money. Of course that is their end goal? I'm also
very disappointed with GW that they'd go to the trouble to get
everyone all revved up about this when there's really nothing to get
all that excited about. And as to taking or leaving it, do you not
remember the uproar over the worst of the operating systems put out by
Microsoft such as Windows Millennium or Windows 8? Do you honestly
think Microsoft would have made the effort to improve on Windows ME to
get to XP if all their customers just kept their mouths shut? Sorry,
but many of you seam to think that because GW makes software that we
depend on that they are above all criticism or reproach. Well, when
I'm paying nearly $1,000 for the software and $175 plus for each
upgrade, you bet I'm within my rights to complain when they don't
deliver. The rest of you can blindly worship at the alter if you
like, but I'll have no part of it. And trust me, when they have, and
hopefully some day will, really improve their Window Eyes software and
it really is better than what's out now, I will be one of the first to
tell them how much I appreciate it. Jon
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