The problem with using this as a basis for complaints about the new app is
the complete ignorance, whether intentional or not, of what has already been
said by someone from GW Micro about how their development process works. The
team working on continuing development of Window Eyes itself and the team
working on apps are made up of different people with different skill sets.
Whining about this app coming out before the next update to Window Eyes is
akin to whining to Microsoft because a new version of MS Office comes out
before the next service pack for Windows 8 is rleased or complaining that
the new X Box is coming out before the next Surface tablet. Different teams
made up of different people with different skills and knowledge.
The release of this app neither speeds up nor slows down the work on the
next Window eyes update. I have no interest in this app as I don't do
Facebook, but for those that do and want more than what they get with the
mobile app, great for them. Since the app development team is obviously
paying attention to the input they got from the user survey, I am curious to
find out what the next items on the list will be. As I said quite a while
back when there was discussion going on about possibilities for apps that
require too much in the way of time and resources for them to be provided
for free, I think a paid model like this is the best way to go instead of
them bundling these apps with Window Eyes and forcing those with no use for
them to pay a share of the support and development costs in the form of
price increases to Window Eyes.
Regards,
Chris
-----Original Message-----
From: Stephen Clark
Sent: Wednesday, July 03, 2013 2:55 PM
To: [email protected]
Subject: Re: SocialEyes:
Exactly. Just the other day I was wondering when the next release of
Window-eyes would be coming out addressing many bugs and known
instability issues that myself and others have been dealing with for
some time now. Instead I'm faced with yet another GW product which I
personally will never use. I'm happy for those who want to use
Facebook, Twitter, and all the other social media sites, but is this
really a priority? There's even sites that haven't come out yet that
will probably replace Facebook in their popularity (remember MySpace?).
Anyway, my point is, when so much time goes by with out an update to
your main Window-eyes product and then you announce this Social-eyes
app, is it any wonder that people are getting upset and frustrated?
On 7/3/2013 4:20 PM, Jon Rawlings wrote:
At Tom: The reason for the complaints is that many of us had higher
expectations of GW Micro than what we have here. Simply being silent
doesn't effectively convey anything to the company; it only relieves you
of the burden of having to hear the complaints. Window Eyes has gone up
in price and down in stability and user-friendliness. GW has done a lot
of good things, but they are slipping, and I for one, am disappointed that
they focused any effort at all into something as ridiculous as social
media, especially when accessibility is pretty good through the mobile
side of the Facebook website, rather than use that effort to improve the
Window Eyes software. And at Solomon, you're kidding, right? A company
has no obligation to meet the needs of its customer base? What enormous
rock do you have your head under? That is precisely the business any
company is in if the goal is to try to make money. Of course that is
their end goal? I'm also very disappointed with GW that they'd go to the
trouble to get everyone all revved up about this when there's really
nothing to get all that excited about. And as to taking or leaving it, do
you not remember the uproar over the worst of the operating systems put
out by Microsoft such as Windows Millennium or Windows 8? Do you honestly
think Microsoft would have made the effort to improve on Windows ME to get
to XP if all their customers just kept their mouths shut? Sorry, but many
of you seam to think that because GW makes software that we depend on that
they are above all criticism or reproach. Well, when I'm paying nearly
$1,000 for the software and $175 plus for each upgrade, you bet I'm within
my rights to complain when they don't deliver. The rest of you can
blindly worship at the alter if you like, but I'll have no part of it.
And trust me, when they have, and hopefully some day will, really improve
their Window Eyes software and it really is better than what's out now, I
will be one of the first to tell them how much I appreciate it. Jon
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