I hope despite the complainers on the list that this will not discourage gw 
from putting out good apps like social eyes
----- Original Message ----- 
From: "Chris Skarstad" <[email protected]>
To: <[email protected]>
Sent: Wednesday, July 03, 2013 7:14 PM
Subject: Re: SocialEyes:


>I think some basic understanding of how things work at GW Micro will be of 
>some help to folks.  Remember, in their promotional item, they mentioned 
>the exact words, access. solution.  They made no mention of Window-eyes, or 
>new features or fixes added to it, nor did they mention anything about gw 
>connect adding support for Windows live, which has been mentioned here, ad 
>nausium. It simply is not going to happen unless the skype folks allow it 
>to happen and, to this date that has not happened.
> There are 2 teams of programmers at gw Micro, some work on other apps of 
> interest that people have indicated that they want, and another team works 
> on window-eyes.  So even though GW is essentially giving people what they 
> want by providing 2 sets of apps for different types of audiences, people 
> still complain.  If I were a gw staff member, I'd be pretty upset at this 
> point.  No they may not give you the exact features you ask for in a 
> window-eyes update, and they may give you an app you may not use, but they 
> don't do this just purely by guess work, or what sounds fun at the time. 
> they do it because they do research and they followed what people told 
> them.  So give em a break.  Use their stuff or don't, it's up to you.
>
>
>
>
>
> On 7/3/2013 6:01 PM, Stephen Clark wrote:
>> Another good point.
>>
>>
>> On 7/3/2013 4:29 PM, net bat wrote:
>>> and i hope you do not do what some listers suggested and add the yearly 
>>> subscriptions to the w e s m a plan.
>>> why should i have to pay for something i will never use.
>>> facebook is gathering information on you that you never gave them from 
>>> other sources without your knolage or permission.
>>> this was talked about on last weeks leo leport radio show. 
>>> techguylabs.com
>>>
>>> -----Original Message----- From: Jon Rawlings
>>> Sent: Wednesday, July 03, 2013 1:20 PM
>>> To: [email protected] ; Solomon Mekonnen
>>> Cc: [email protected]
>>> Subject: Re: SocialEyes:
>>>
>>> At Tom:  The reason for the complaints is that many of us had higher
>>> expectations of GW Micro than what we have here.  Simply being silent
>>> doesn't effectively convey anything to the company; it only relieves you 
>>> of
>>> the burden of having to hear the complaints.  Window Eyes has gone up in
>>> price and down in stability and user-friendliness.  GW has done a lot of
>>> good things, but they are slipping, and I for one, am disappointed that 
>>> they
>>> focused any effort at all into something as ridiculous as social media,
>>> especially when accessibility is pretty good through the mobile side of 
>>> the
>>> Facebook website, rather than use that effort to improve the Window Eyes
>>> software.  And at Solomon, you're kidding, right?  A company has no
>>> obligation to meet the needs of its customer base?  What enormous rock 
>>> do
>>> you have your head under?  That is precisely the business any company is 
>>> in
>>> if the goal is to try to make money.  Of course that is their end goal? 
>>> I'm
>>> also very disappointed with GW that they'd go to the trouble to get 
>>> everyone
>>> all revved up about this when there's really nothing to get all that 
>>> excited
>>> about.  And as to taking or leaving it, do you not remember the uproar 
>>> over
>>> the worst of the operating systems put out by Microsoft such as Windows
>>> Millennium or Windows 8?  Do you honestly think Microsoft would have 
>>> made
>>> the effort to improve on Windows ME to get to XP if all their customers 
>>> just
>>> kept their mouths shut?  Sorry, but many of you seam to think that 
>>> because
>>> GW makes software that we depend on that they are above all criticism or
>>> reproach.  Well, when I'm paying nearly $1,000 for the software and $175
>>> plus for each upgrade, you bet I'm within my rights to complain when 
>>> they
>>> don't deliver.  The rest of you can blindly worship at the alter if you
>>> like, but I'll have no part of it.  And trust me, when they have, and
>>> hopefully some day will, really improve their Window Eyes software and 
>>> it
>>> really is better than what's out now, I will be one of the first to tell
>>> them  how much I appreciate it.   Jon
>>>
>>>
>>> ----- Original Message ----- From: "Solomon Mekonnen" 
>>> <[email protected]>
>>> To: <[email protected]>
>>> Cc: <[email protected]>
>>> Sent: Wednesday, July 03, 2013 12:36 PM
>>> Subject: Re: SocialEyes:
>>>
>>>
>>>> Exactly right! Thanks!
>>>> At 01:11 PM 7/3/2013, Aaron Smith wrote:
>>>>> Hi, Bob.
>>>>>
>>>>> Yes, we hope to have it available, along with the actual software 
>>>>> bits, on Monday. We didn't want to release it, and then leave for the 
>>>>> holiday (check your local listings).
>>>>>
>>>>> Thanks,
>>>>>
>>>>> Aaron
>>>>>
>>>>> On 7/3/2013 1:08 PM, bob jutzi wrote:
>>>>>> Are any plans in the works for Socialeyes subscription to be 
>>>>>> available through the on-line catalog?
>>>>>>
>>>>>> On 7/3/2013 12:50 PM, Tom Kingston wrote:
>>>>>>> Indeed. Thanks for an objective breath of fresh air, Solomon.
>>>>>>> I hate to be the one to break the news, but blindness is a very 
>>>>>>> costly
>>>>>>> disability.
>>>>>>> It's simply a case of supply and demand.
>>>>>>> And it never ceases to amaze me how much time folks spend 
>>>>>>> complaining on
>>>>>>> this list.
>>>>>>> If any other software developer put out a new product you weren't
>>>>>>> interested in,
>>>>>>> thought unnecessary, or thought they should work on their products 
>>>>>>> that
>>>>>>> you are most
>>>>>>> interested in would you pummel their support list with useless 
>>>>>>> whining
>>>>>>> and bashing?
>>>>>>> The work has been done. The product is out. What's the point? Like
>>>>>>> everything else
>>>>>>> in this world, take it or leave it. It makes life much easier.
>>>>>>> Tom
>>>>>>> On 7/3/2013 10:54 AM, Jeff Bishop wrote:
>>>>>>> Thank you for this.
>>>>>>> -----Original Message-----
>>>>>>> From: Solomon Mekonnen [
>>>>>>> mailto:[email protected]
>>>>>>> ]
>>>>>>> Sent: Wednesday, July 03, 2013 7:50 AM
>>>>>>> To:
>>>>>>> [email protected]
>>>>>>> Subject: SocialEyes:
>>>>>>> I am fascinated to no end how some of you are readily willing to 
>>>>>>> make
>>>>>>> negative statement without any relevant objective to meet.  You are 
>>>>>>> not
>>>>>>> obligated to buy anything at all.  A merchant is not obligated to 
>>>>>>> satisfy
>>>>>>> anyone's need.  You buy it if you like it, and you don't if you 
>>>>>>> don't.
>>>>>>> What
>>>>>>> good purpose does your ridicule and negative remarks accomplish?  I 
>>>>>>> am
>>>>>>> amazed how much we compete in being the voice of the most offensive
>>>>>>> remarks.
>>>>>>> If you wish to let the provider know that you are not impressed, all 
>>>>>>> you
>>>>>>> need is not say anything.  They are not dumb!  They will get the 
>>>>>>> message
>>>>>>> when the clientele is quiet.
>>>>>>> That is just my thought.  Please don't waste your breath trying to 
>>>>>>> tell me
>>>>>>> off!
>>>>>>> Sincerely,
>>>>>>> Solomon.
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>>>>>> If you reply to this message it will be delivered to the original 
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>>>>>
>>>>> -- 
>>>>> Aaron Smith
>>>>> Web Development * App Development * Product Support Specialist
>>>>> GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
>>>>> 260-489-3671 * gwmicro.com
>>>>>
>>>>> To insure that you receive proper support, please include all past
>>>>> correspondence (where applicable), and any relevant information
>>>>> pertinent to your situation when submitting a problem report to the GW
>>>>> Micro Technical Support Team.
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>>>>>
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>>
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> 

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