Thanks Doug, but I do think you need to be less averse to developing a fully 
downloadable serial numbered base link.

Postal services are in decline. Out here, we lose our Saturday urban delivery 
system from later this year.  It has even been suggested that some parts of the 
country will shift to a three days a week delivery within the next five years.  
The postal system worldwide is beyond even your considerable talents to 
influence.      

I'm happy with the email solution, but it requires users to know about it, and 
it requires human intervention which as more users know about the option, 
becomes inefficient.  Clearly - it is a good service aspect of AI Square's 
customer relations, and as large electronic files are downloaded all of the 
time now, I think it can be significantly automated and all customers advised 
of the option.  Respectful of the tradition of being cautious about making 
promises of the crystal ball variety, I am happy to leave this topic with the 
request that automation of a fully downloadable executable based on serial 
numbers is placed on the wish list for favourable consideration.


As it happens: I am enjoying v9 and think it to be a significant step forward 
particularly with the handling of dynamic web pages.


Best.

Vaughan.




-----Original Message-----
From: Doug Geoffray [mailto:[email protected]] 
Sent: Thursday, 5 February 2015 10:31 a.m.
To: Vaughan Dodd; '[email protected]'
Subject: Re: WE 9 DVD's

Vaughan,

Okay, I do believe we both agree that there was no immediate need for 
the 9.0 CD as the upgrade worked fine and that the CD will arrive as per 
our obligation. (smile)

Thanks for that clarification.

As for this not being an acceptable 21st century solution, that's up for 
debate.  I understand your frustration and if you sent me an email 
saying you would lose your job today if you didn't have your 9.0 CD, 
believe me, I'd make your 9.0 CD available immediately for download.  
I'm just not prepared to say we'll do this 100 percent of the time for 
100 percent of our users.

Doug


On 2/4/2015 3:21 PM, Vaughan Dodd wrote:
> Doug: regardless of how you are interpreting my contribution to this 
> discussion - the fact is that cd arrival is taking longer.  The principle is 
> the promise given to SMA holders, and clearly, even if the wait time is 
> getting longer, that promise is being upheld.
>
> You will notice that I am an advocate for the full release to be 
> downloadable.  Thus: as I have also said, I have taken up the offer of having 
> my specific serial numbered full release file  access emailed to me.  I just 
> think that this could evolve such that the full release could be downloaded 
> using a similar method to that which applies to the upgrade file.
>
> The postal system is not a 21st century solution, given how much progress has 
> been made with the distribution of electronic material.
>
>
> I hope that clarifies things for you.
>
> Vaughan.
>
>
>
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