Hello, Nancy.

Nope; I have a backup so no harm, no foul. I may try deleting the "mailinfo.txt" file and letting the BSP regenerate it and see what happens.

Mike

----- Original Message ----- From: "Nancy B. Gibson" <[email protected]>
To: <[email protected]>
Sent: Sunday, July 11, 2010 6:42 AM
Subject: Re: [GWN] Email Folders


Hi Mike,

I recently upgraded my BSP-Q using the online method. The same thing happened to my email folders. The folders appeared but my system crashed when I tried to open them. And I don't think it has anything to do with the number or size of messages 'cause I didn't have close to what you had. I even tried to delete those folders and copy them back from the back-up I'd made before upgrading. Unfortunately, that didn't work whether I copied the whole folders or just the email messages. The only thing I found so far that works is to delete those folders and start over. Fortunately for me, I still have a copy of the messages I need on my hard drive so I guess I'll have to email them back to myself. I hope you can find a way to get your stuff back and/or you didn't lose anything important.

Nancy

----- Original Message -----
From: "Mike Freeman" <[email protected]>
To: unknown <[email protected]>
Date: Sunday, Jul 11, 2010 2:20:22
Subject: [GWN] Email Folders





Greetings, everyone.

I just upgraded to the new firmware (offline method) without difficulty. However, the email program will not read messages from a folder of saved messages that the previous version of the email program read without difficulty. When I hit Space-F3 and arrow to the folder and hit ENTER, the BS Plus says it's opening the folder and the system crashes with the error sound. A warm reset gets me back in business. Did HIMS place some new limits on number or length of messages in folders?

I like many of the new features in this firmware update but I hate it when things that worked previously go belly-up. There are 639 messages in the folder, some of which have attachments.

T I A!

Mike


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