It's called VOLUME and by doing it, they get no hassle returns or just
don't care & will re-sell to another customer for "open box discount".
"It's CRAZY!!!"
Yield supposedly has a lot to do with it and there is supposedly no way
for them to consistently make perfect displays yet. Caveat Emptior.
Wonder if there is a "phone booking" method that could be applied to get
the dead pixel count to the right level??? =)
[EMAIL PROTECTED] wrote:
----- Original Message ----- From: "Alex" <[EMAIL PROTECTED]>
To: "'The Hardware List'" <[email protected]>
Sent: Tuesday, September 27, 2005 7:07 PM
Subject: RE: [H] Dell FP monitor
Having said that, when I first got it, I was extremely picky and went
thru 2
rounds of LCD exchanges (for various reasons, bad pixels usually) via
phone
support. The 3rd LCD was pristine and only 1 bad sub-pixel noticeable
in the
bottom corner.
As a computer business I will not purchase flat panel monitors from my
supplier, ASI. I got one ViewSonic with a bad pixel. Naturally, ASI
referred me to ViewSonic. ViewSonic informed me that if there were not
at least 5 bad pixels it was considered within tolerances. Viewsonic
refused to exchange it. What if I had ordered this one for a customer?
Just won't work!
Do any of you who are in business deal with a supplier who will exchange
a flat panel monitor that has one bad pixel? Do any of you who are in
business deal with a supplier who will cross ship you a NEW replacement
for any item you RMA?
In fact can any of you who buy at true wholesale purchase monitors,
printers, scanners, software etc. at a wholesale price that is anywhere
close to what the general public pays at the large stores? I surely can
not!
The stores have a lots better exchange policy than I could get with my
supplier. When your store bought product goes bad within 30 days, just
take it back for an exchange. If I had bought it and sold it, I have to
pay the freight to return it if it is bad. Then I have to wait from 3 to
6 weeks for a replacement which is often USED. It just does not pay for
me to sell anything outside of the computer case.
Chuck
