"What would Microsoft do?"
A. Charge you $50
B. Tell you to call hardware vendor's tech support
C. Call it a "Feature"
D. All the above
E. None of the above
If it's OEM white box hardware or software then the shop is on the hook
some support. Pay/free, how long & what for depends on shops warranty &
the OEM'd parts resale terms.
This Is why on repairs I liked to have customers buy the parts & I just
charged for the service of installing & setting up. No part profit but
no support cost either. If it fails, call the manufacturer's monkey or
pay me to.
Ben Ruset wrote:
Ok, but you warranty the peripheral as well, correct? That would include
the driver.
Or are you talking about stuff you didn't install (like their home
printer or something...?)
FORC5 wrote:
OS support is different then support for driver error IMO
fp
