At 05:26 PM 09/12/2011, John Steinbruner wrote:
My cousin:
Pro photographer, used his MacBook G4 everyday for 3 years when the
video suddenly went out.
Long out of warranty, but he took it down wanting to pay to have it
repaired. Turns out that parts were no longer to be had for those older G4's.
Apple then gave him a brand new 15" Unibody MacBook Pro just because
they could not repair his old one!!!!!!!!! All he had to pay was a
100 bucks cause he wanted the matte screen update.
Is it any wonder he and I are Mac users?
Let me see if I have this straight. He bought a Mac and used for
three years. It broke, so they gave him a brand new one, effectively
for free? How do they make any money with a business model that says
"Buy one piece of hardware and we'll just keep giving you new ones
when they break"?
T
