Kernel != Distribution
Anyway I'm done with this. Have fun

2009/1/6 Blood Letter <[email protected]>

>
> When talking about server binaries, you've got your OS and your CPU.
> Any system configuration issues are understandable.  (For example, if
> Norton broke the server.)  Seems to me the x86 instruction set +
> listed-as-supported linux/windows kernel versions provide only a dozen or so
> combinations.
> If you didn't test on said hardware+os, don't list it as supported.
>
> But the fact is we know the issues with the server code, and the client
> code, are not due to configuration differences, as they are experienced by
> all, and are repeatable.
>
>
> > Date: Tue, 6 Jan 2009 17:12:15 +0000
> > From: [email protected]
> > To: [email protected]
> > Subject: Re: [hlds] Valve It's Time To Listen And Answer!
> >
> > If you had ANY remote idea of how many hardware/os configurations there
> are
> > out there that could cause problems, you would be a little more lenient.
> > While some of valve's releases have been a little too buggy for anyones
> > liking, i'm sure that they test things as much as they can before
> release,
> > why would they want to let them selves be known for this sort of thing.
> > If valve took a day to fix a release for L4D for example, you sound
> exactly
> > like the type of person who would spend time, opening up his email
> client,
> > and writing another rant about how much valve fails for not releasing on
> > time.
> >
> > 2009/1/6 SakeFox <[email protected]>
> >
> > > it's been basically treated as the norm that it's russian roulette with
> > > any update or game release. they keep pushing server files without
> > > testing them and we suffer for it. i can't count the number of times
> > > after a tf2 update that servers would work because of the server
> update.
> > > Look at the game launches TF2 linux binaries didn't work for hours and
> > > L4D windows binaries didn't work for hours. Is the next game just going
> > > to have broken binaries for both servers? Is it really that hard to
> test
> > > something before you make it live. This happens all the time and
> getting
> > > more frequent.
> > >
> > > Karl Weckstrom wrote:
> > > > Now THAT is what I consider "Well said".
> > > >
> > > >
> > > > -----Original Message-----
> > > > From: [email protected] [mailto:
> > > [email protected]] On Behalf Of Blood Letter
> > > > Sent: Tuesday, January 06, 2009 11:50 AM
> > > > To: [email protected]
> > > > Subject: Re: [hlds] Valve It's Time To Listen And Answer!
> > > >
> > > >
> > > > If Valve completely ignores server operators who provide free
> servers,
> > > without which their games would be useless, they suck.
> > > >
> > > > If Valve lets long standing bugs, exploits, and security issues go
> > > unattended while focusing only on the latest content update + free
> weekend,
> > > they clearly prioritize sales over customers.
> > > >
> > > > I don't know about Valve's office, but if something goes wrong with a
> > > system at my office, even on Christmas day, we respond to it, and come
> into
> > > the office if necessary.  If there are fires wreaking havoc with the
> power
> > > grid and people are being evacuated from their homes, we coordinate to
> make
> > > sure our servers are backed up, the backups are offsite, and the
> servers are
> > > safe.
> > > >
> > > > If someone at Valve wants a break, they can take vacation days.  Do
> they
> > > only have 3 guys, and each only does 1 thing?  I hope not.  Any company
> > > worth it's salt knows you need redundancy in your mind share.
> > > >
> > > > Valve IS ignoring this list, by not replying.  They get torn apart
> > > because they never respond to important issues, they're always late,
> and
> > > they never, EVER, provide clear and complete answers, let alone any
> > > semblance of documentation.
> > > >
> > > > Even if I were a child, I would still be a paying customer.  If
> you're
> > > saying Valve gets a pass because gaming is not a priority in life, then
> you
> > > don't understand a single thing about having a job.  If your job is to
> make
> > > games, you do that.  If your job is to deliver mail, you do that.
>  Working
> > > in a  particular job sector does not give you the right to slack off.
> > > >
> > > > If Valve fixes everything and provides complete and correct
> > > documentation, then they get support and sales.  Going from an F to an
> A
> > > doesn't change the fact that you still had an F.
> > > >
> > > > No one is treating Valve like shit.  We are simply demanding we get
> some
> > > support, some documentation, and some communication.  We get none of
> those
> > > things.  Being a customer DOES give you the right to expect a certain
> level
> > > of quality and service from the business you are patronizing.
> > > >
> > > > If Valve's priorities continue to diverge from what so many of us
> expect,
> > > that's fine.  They'll just lose our money and our support.  Let's be
> clear
> > > here - server admins are supporting Valve, not the other way around.
>  I'm
> > > sorry I can't apply for a job at Valve, I already have a job of my own.
>  I
> > > can't be programming for everyone in the world, can I?  Regardless, I
> > > wouldn't want to work in an office where a complete lack of customer
> support
> > > gets a passing grade.
> > > >
> > > > Valve's lack of support and communication is indefensible to anyone
> with
> > > even a remote knowledge of programming and software development.
> > > >
> > > >
> > > >> Date: Tue, 6 Jan 2009 11:12:41 -0500
> > > >> From: [email protected]
> > > >> To: [email protected]
> > > >> Subject: Re: [hlds] Valve It's Time To Listen And Answer!
> > > >>
> > > >> If Valve doesn't do everything we say, they suck.  If Valve doesn't
> fix
> > > >> everything now, they suck.  If Valve doesn't kiss our asses every
> second
> > > of
> > > >> every day, they suck.  They don't care, they won't fix this, they
> refuse
> > > to
> > > >> fix that.  All they want is our money.
> > > >>
> > > >> You all sound like a broken record.  And worse than that, you have
> no
> > > lives
> > > >> outside of this thing we have here.  Did anyone stop to think that
> since
> > > >> they all busted their asses for who knows how long getting Left 4
> Dead
> > > out
> > > >> the door, while providing updates to TF2 the whole time, that
> > > maybe...just
> > > >> maybe, they'd want to take a break for a little while during the
> > > holidays?
> > > >> You know...so they could spend time with their families.
> > > >>
> > > >> Honestly, since release of TOB, there have been a relentless amount
> of
> > > >> updates to their products.  In the time that has passed from TOB
> until
> > > now,
> > > >> the only people being neglected were probably most of the families
> of
> > > Valve
> > > >> employees.  Does anyone feel they deserve a little break?
> > > >>
> > > >> They're ignoring us?  Really?  You think so?  Does anyone here
> subscribe
> > > to
> > > >> HLCoders?  A little civility goes a long way.  In my opinion, Valve
> > > isn't
> > > >> ignoring this list, they just don't want to reply.  I swear, this
> list =
> > > >> SPUF sometimes.  Any two words they say are held against them
> forever.
> > > >>
> > > >> I know that a lot of kids subscribe to this list, so it would be
> > > difficult
> > > >> for a lot of you to understand, but there is such a thing as
> priorities
> > > in
> > > >> life.  Gaming is not as high on that list once you have a family to
> take
> > > >> care of and a boss to answer to.  And you are not the boss of anyone
> at
> > > >> Valve.
> > > >>
> > > >> Valve knows about the problems, obviously.  You all keep saying the
> same
> > > >> things over and over.  Give them a break.  Just because you didn't
> have
> > > >> anything to do for the past couple of weeks doesn't mean they had to
> sit
> > > >> around and hop on every little problem we have.  What happens when
> > > updates
> > > >> are released to address the current existing issues?  Are you going
> to
> > > >> apologize for acting like a bunch of assholes or are you going to
> feel
> > > >> stupid for saying things like, "Valve doesn't care about their games
> > > >> anymore"?  Wait...I know.  90% of you will say, "Finally."  5% won't
> be
> > > >> happy no matter what.  4% will bring up another issue that Valve is
> > > >> ignoring.  And 1% will say, "Thank you."
> > > >>
> > > >> Yes, we paid money for the game.  But $50 does not give you the
> right to
> > > >> treat the people trying to help you like shit.  Sometimes the
> problems
> > > that
> > > >> you claim are easy fixes may not be so easy to fix.  And since most
> of
> > > you
> > > >> know for a fact that it's an easy fix, there's always
> > > [email protected]
> > > >> .
> > > >>
> > > >> Grow up.  They are aware of the problems.  Like Aaron said, there
> are
> > > your
> > > >> priorities and then there are business priorities.  Just because the
> > > issues
> > > >> high on your list may not be high on theirs doesn't mean they're
> > > ignoring
> > > >> you.  But then, it would be stupid of me to assume that most of you
> > > would
> > > >> understand any of that, especially given your attitudes over the
> past
> > > few
> > > >> months.
> > > >>
> > > >>                                                     -Richard Eid
> > > >> _______________________________________________
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> > > please visit:
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> > > >>
> > > >
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> > > >
> > >
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