Thing is, sometimes your server doesn't seem connect to masters on 
startup. I had that case too about a month ago but Valve did changes 
afterwards and added a 3rd master server too. Setmaster showed no 
servers and after reboot, they were back or if i manually added them. 
Anyways it is not recommended to set master servers manually but do it 
if you have to. My L4D2/L4D servers tend to lose their connection to the 
master s too time to time. Usually when there is an issue going on at 
Steam Stats (aka in the whole network) and the servers do not always 
connect back in for some odd reason untill i go and restart them.

As for the delisting, here's a mail that was posted by Valve's Erik 
Johnson to this mailing list over a year ago about delisting:

--- CLIP ---

Right now, we're not trying to provide a finely tuned quality difference 
between servers to players looking for a server. Instead, we're focused 
on finding and removing the very worst servers. This is why we're not 
showing server scores in the serverbrowser. If we did that, we think 
it'd be very hard for new servers to build communities, which a number 
of you have already identified as a problem. Our first pass was a manual 
one, so we knew there wouldn't be an exploitation issue. Going forward, 
we'll be making this into an automatic process, with the following 
additions:



- Each player will be able to negatively affect a server's score only once per 
day.
- We'll add a new message printed to the server console that tells the server 
where it stands score-wise. It'll be focused on warning you if you're heading 
towards being delisted.



Some minor notes in response to questions being posed on the list:

- Reserved slots won't result in any scoring implications if you're using them 
correctly (i.e. have set sv_visiblemaxplayers properly, or are using a 
SourceMod method)
- Bots aren't counted in the scoring.
- Delistings are temporary (1 month right now)
- Level changes do not affect scoring (i.e. players are not considered as 
having disconnected&  reconnected over a level change)
- Servers with low connection counts are not subject to being delisted. This 
means if you're testing something on your new server you don't have much to 
worry about.


At least for now, this isn't meant to be a method to tell us or the community 
as a whole how good a server is. It is strictly for identifying servers that 
are doing really bad things like lying about their player count or redirecting.

--- /CLIP ---

I'm not sure if they are 1 month only these days, propably not. However, 
there was also a mention that if server is incorrectly delisted, you 
could mail him directly about it at [email protected]

So there's that and that's it.

-ics

13.6.2010 22:08, Alinay Gomez kirjoitti:
> When I used the setmaster command it come up with nothing, just told me how 
> to use the command. Our server is populated most of the time and people stay 
> on for a good amount of time at a time. You can see in this activity chart 
> that that shouldn't be a problem at all, 
> http://lb.angrygaming.com/stats/hlstats.php?mode=servers&server_id=6&game=tf
>
> We don't have any game altering plugins just things to admin the server, and 
> sometimes but rarely "fun time".
>
> I did run those commands and then checked to see if the server was in the 
> list and it was, should I not use them... it sucks because the moment i set 
> the master servers new people started connecting.
>
> -Naso
>
>
>    
>> Date: Sun, 13 Jun 2010 20:45:07 +0300
>> From: [email protected]
>> To: [email protected]
>> Subject: Re: [hlds] Black Listed / De-listed Servers‏
>>
>> No, don't set the master servers yourself. Just type in setmaster into
>> the console and see if it prints any servers. If it does, your server is
>> connected to master servers and should display on server search dialog.
>>
>> I checked your server ip with game-monitor, a third party server lister
>> and it shows there. Unless it's recently delisted for some reason, it
>> should show on server search.
>>
>> In addition to previous things i said, usually the servers where people
>> do not stay long are delisted. This is why the redirect ones are usually
>> the things taking a hit but if you just run a regular server without any
>> annoying plugins, yours should be ok
>>
>> -ics
>>
>> 13.6.2010 20:32, Alinay Gomez kirjoitti:
>>      
>>> You mean something like this would work?
>>>
>>> setmaster remove 216.207.205.99:27011
>>> setmaster remove 216.207.205.98:27011
>>> setmaster remove 72.165.61.153:27015
>>> setmaster add 216.207.205.99:27011
>>> setmaster add 216.207.205.98:27011
>>> setmaster add 72.165.61.153:27015
>>> setmaster enable 216.207.205.99:27011
>>> setmaster enable 216.207.205.98:27011
>>> setmaster enable 72.165.61.153:27015
>>> heartbeat
>>>
>>> -Naso
>>>
>>>
>>>
>>>
>>>        
>>>> Date: Sun, 13 Jun 2010 20:22:26 +0300
>>>> From: [email protected]
>>>> To: [email protected]
>>>> Subject: Re: [hlds] Black Listed / De-listed Servers‏
>>>>
>>>> They do not delist low quality servers but the ones that just use
>>>> fakeplayers and redirect to another server. If you have 10 servers
>>>> running on the same IP from which 9 redirect to your one and only real
>>>> game server, then there is a chance that the whole IP is blacklisted and
>>>> thus delisted off from server search. Use command setmaster to see that
>>>> there are master servers set on the server.
>>>>
>>>> -ics
>>>>
>>>> 13.6.2010 19:59, Alinay Gomez kirjoitti:
>>>>
>>>>          
>>>>> Is there anyway to tell what servers have been de-listed? Our
>>>>> communities server is not showing up in the master server list, had more
>>>>>     then a couple people check it and they confirmed that it does not show
>>>>> up.
>>>>>
>>>>> I don't want to spam an IP on here so if you want to know the
>>>>>     IP so you
>>>>> can check for your self look at our community page
>>>>>
>>>>> http://steamcommunity.com/groups/LostBrotherhood
>>>>>
>>>>> I read that they manually de-list "low quality" servers from the list. I 
>>>>> want to know what qualifies as a "low quality" server because we pay a 
>>>>> good amount of money from a
>>>>> very awesome provider and always have people on the server through out 
>>>>> the day?
>>>>>
>>>>> It
>>>>>     really hurts the community when the server doesn't show up on the
>>>>> master server list, the only way players can find it is if there friends
>>>>>     are playing on it and happen to join. This really limits the amount of
>>>>>     new players that come into the server in any week, and in any 
>>>>> community
>>>>>     not having new players is usually a bad thing.
>>>>>
>>>>> Any information
>>>>> would be awesome, thanks.
>>>>>
>>>>> -Naso
>>>>>
>>>>>                                           
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