John, Thank you for posting the instructions to correct a corrupted DJ 130 System Maintenance file. I had just recently upgraded to Mac OSX 10.4.10 and did not yet realize that I had a problem. Your message ran up the red flag, and indeed I had the problem. The instructions from HP that you posted fixed the problem rather straightforwardly.
Thank you, thank you. Doug Campbell On Sep 25, 2007, at 4:32 AM, John Sibley wrote: > After 3 days ferreting around various forums I had > this from HP, and.... guess what... It WORKS!!! > Try it yourself if the System maintenance utility wont > work on your Mac. > I run OSX 10.4. (tiger) > Cant guarantee it will work under Leopard though - I > would be interested if someone succeeds when it come > out soon! > Anyway, here it is. > > Hello John, > > Thank you for contacting Hewlett-Packard's Commercial > Solutions Center. > > We understand from your e-mail that the Designjet > System Maintenance will not run for the HP Designjet > 130. A message comes up indicating that the software > cannot find the printer. > > It is possible that the installation of the Designjet > System Maintenance has been corrupted, preventing a > successful launch of the application. We will provide > the steps to remove and re-install the software for > the Designjet System Maintenance. > > To ensure that all previously installed elements of > the HP Designjet System Maintenance are uninstalled > successfully, please use the following steps: > > 1. Drag any icons created by previous installs of the > HP Designjet System Maintenance to the Trash. > 2. Double-click the hard drive icon (by default > labeled Macintosh HD) located on the Macintosh > desktop. > 3. Double-click Library. > 4. Double-click Printers. > 5. Double-click hp. > 6. Drag the Designjet System Maintenance folder to > the Trash. > 7. Drag the Utilities folder contained in hp to the > Trash. > 8. After checking the Trash for any files you may not > want to delete, empty the Trash. > 9. Restart the Macintosh > > a. Click the Apple at the top-left corner of the > screen. > b. Click Restart. > c. Click the Restart button in the window that > appears. > > We will now repair the disk permissions. To repair > the disk permissions on the Macintosh, please use the > following steps: > > 1. Double-click the hard drive icon (by default > labeled Macintosh HD). > 2. Double-click Applications. > 3. Double-click Utilities. > 4. Double-click Disk Utility. > 5. Select your hard drive volume on the left side of > the Disk Utility. (by default labeled Macintosh HD). > 6. Click Repair Disk Permissions. > 7. Allow the utility to run until the message > Permissions Repair complete appears. > 8. Select Disk Utility in the top menu bar, and > select Quit Disk Utility. > > Before proceeding, it will be necessary to download > the latest version of the Utility from our Web site. > The latest version of the HP Designjet System > Maintenance is available from the following URL: > > HP designjet 30 130 series system maintenance for Mac > OSX and driver users > > https://h41186.www4.hp.com/country/us/en/firmware_fileinfo.html? > fw_local_id=1849&new_product=130&pageseq=343690 > > NOTE: It may be necessary to copy and paste the above > URL into the web address bar of an Internet browser. > > When you reach the above URL, click Download Now to > begin downloading the installer. > > Once the file has successfully downloaded, please use > the following steps to run the HP Designjet System > Maintenance installer: > > 1. Double-click the U.04.00_GM.dmg icon from your > Desktop or download location to mount the installer. > 2. Double-click the folder labeled Web Based. > 3. Double-click the installer icon located in the > folder. > 4. Click the Install button at the bottom-right > corner of the window that appears. > 5. Select Quit when the installation finishes > successfully. > > There should now be an icon on your Desktop entitled > HP Designjet System Maintenance. > > To run the HP Designjet System Maintenance, please use > the following steps: > > 1. Double-click HP Designjet System Maintenance. > 2. Select the printer from the list that appears and > click Launch Utility. If the printer is not in this > window, click More Printers to select it. > > The HP Designjet System Maintenance should open in a > web browser. We recommend setting Safari as the > default browser to run the HP Designjet System > Maintenance. > > If the issue is still not satisfactorily resolved, > please respond to this e-mail and include the results > of the troubleshooting detailed above so we can better > understand the present situation. > > Once again, thank you for contacting Hewlett-Packard's > Commercial Solutions Center. > > NOTE: Our advice is strictly limited to the > question(s) asked and is based on the information > provided to us. Problems and solutions may depend on > the nature of your system environment and various > other parameters that are unknown to HP; therefore, HP > cannot assume any responsibility or liability. Please > be advised that technical information changes as new > data becomes available, therefore, HP recommends that > you check back at our technical support web site > located at > http://www.hp.com/country/us/en/support.html regularly > for possible updates. Hewlett-Packard shall not be > liable for any direct, indirect, special, incidental > or consequential damages in connection with the use of > this information. > > > > ___________________________________________________________ > Want ideas for reducing your carbon footprint? Visit Yahoo! For > Good http://uk.promotions.yahoo.com/forgood/environment.html > > > Website: http://groups.yahoo.com/group/HPDesignJet_Printers > Post message: [email protected] > Subscribe: [EMAIL PROTECTED] > Unsubscribe: [EMAIL PROTECTED] > List owner: [EMAIL PROTECTED] > > Yahoo! Groups Links > > > > Website: http://groups.yahoo.com/group/HPDesignJet_Printers Post message: [email protected] Subscribe: [EMAIL PROTECTED] Unsubscribe: [EMAIL PROTECTED] List owner: [EMAIL PROTECTED] Yahoo! 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