After 3 days ferreting around various forums I had
this from HP, and.... guess what... It WORKS!!!
Try it yourself if the System maintenance utility wont
work on your Mac.
I run OSX 10.4. (tiger)
Cant guarantee it will work under Leopard though - I
would be interested if someone succeeds when it come
out soon!
Anyway, here it is.
Hello John,
Thank you for contacting Hewlett-Packard's Commercial
Solutions Center.
We understand from your e-mail that the Designjet
System Maintenance will not run for the HP Designjet
130. A message comes up indicating that the software
cannot find the printer.
It is possible that the installation of the Designjet
System Maintenance has been corrupted, preventing a
successful launch of the application. We will provide
the steps to remove and re-install the software for
the Designjet System Maintenance.
To ensure that all previously installed elements of
the HP Designjet System Maintenance are uninstalled
successfully, please use the following steps:
1. Drag any icons created by previous installs of the
HP Designjet System Maintenance to the Trash.
2. Double-click the hard drive icon (by default
labeled Macintosh HD) located on the Macintosh
desktop.
3. Double-click Library.
4. Double-click Printers.
5. Double-click hp.
6. Drag the Designjet System Maintenance folder to
the Trash.
7. Drag the Utilities folder contained in hp to the
Trash.
8. After checking the Trash for any files you may not
want to delete, empty the Trash.
9. Restart the Macintosh
a. Click the Apple at the top-left corner of the
screen.
b. Click Restart.
c. Click the Restart button in the window that
appears.
We will now repair the disk permissions. To repair
the disk permissions on the Macintosh, please use the
following steps:
1. Double-click the hard drive icon (by default
labeled Macintosh HD).
2. Double-click Applications.
3. Double-click Utilities.
4. Double-click Disk Utility.
5. Select your hard drive volume on the left side of
the Disk Utility. (by default labeled Macintosh HD).
6. Click Repair Disk Permissions.
7. Allow the utility to run until the message
Permissions Repair complete appears.
8. Select Disk Utility in the top menu bar, and
select Quit Disk Utility.
Before proceeding, it will be necessary to download
the latest version of the Utility from our Web site.
The latest version of the HP Designjet System
Maintenance is available from the following URL:
HP designjet 30 130 series system maintenance for Mac
OSX and driver users
https://h41186.www4.hp.com/country/us/en/firmware_fileinfo.html?fw_local_id=1849&new_product=130&pageseq=343690
NOTE: It may be necessary to copy and paste the above
URL into the web address bar of an Internet browser.
When you reach the above URL, click Download Now to
begin downloading the installer.
Once the file has successfully downloaded, please use
the following steps to run the HP Designjet System
Maintenance installer:
1. Double-click the U.04.00_GM.dmg icon from your
Desktop or download location to mount the installer.
2. Double-click the folder labeled Web Based.
3. Double-click the installer icon located in the
folder.
4. Click the Install button at the bottom-right
corner of the window that appears.
5. Select Quit when the installation finishes
successfully.
There should now be an icon on your Desktop entitled
HP Designjet System Maintenance.
To run the HP Designjet System Maintenance, please use
the following steps:
1. Double-click HP Designjet System Maintenance.
2. Select the printer from the list that appears and
click Launch Utility. If the printer is not in this
window, click More Printers to select it.
The HP Designjet System Maintenance should open in a
web browser. We recommend setting Safari as the
default browser to run the HP Designjet System
Maintenance.
If the issue is still not satisfactorily resolved,
please respond to this e-mail and include the results
of the troubleshooting detailed above so we can better
understand the present situation.
Once again, thank you for contacting Hewlett-Packard's
Commercial Solutions Center.
NOTE: Our advice is strictly limited to the
question(s) asked and is based on the information
provided to us. Problems and solutions may depend on
the nature of your system environment and various
other parameters that are unknown to HP; therefore, HP
cannot assume any responsibility or liability. Please
be advised that technical information changes as new
data becomes available, therefore, HP recommends that
you check back at our technical support web site
located at
http://www.hp.com/country/us/en/support.html regularly
for possible updates. Hewlett-Packard shall not be
liable for any direct, indirect, special, incidental
or consequential damages in connection with the use of
this information.
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