In a message dated 7/22/2005 10:29:51 A.M. Central Standard Time, [EMAIL PROTECTED] writes:
It would be nice if people would not overload the defect queues with "how-to-do" questions and instead subscribed to the Q&A service. We get way too many calls that overload our L2 people asking questions about how things work, how do I do this, what does this section in the manual mean, etc - instead of presenting questions about real defects, which is what our teams are intended to work on. >> Seems like in an intelligent design, the bill paying customer would make the entries and the provider would figure out how best to satisfy the customer's needs. There's PC based software that does this fairly well. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
