>On the other hand, this allows independents to provide said expertise, and keep food on the table. We all like to remain fed, not to mention the mutts >... ;-)
I agree wholeheartedly. However, my comments were intended to address the issue that somehow the vendor was supposed to provide all these services so that the customer wouldn't be inconvenienced for having made customized changes. Regarding another post where the vendor was suggested to be CA instead of IBM ... I don't see any difference. When a customer customizes a product and/or writes program code to exploit an API, then the onus is on them to maintain the expertise and take on the responsibility of maintaining such code into the future. Adam ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html