Ed said, > Mark Z was right when he guessed that most of the dumps Chris and I read > are produced by products for which we have the source code. But, in my > case, I certainly don't stop there. I make it a point to analyze (albeit > sometimes just briefly) every dump I send to IBM associated with any PMR > I've opened. And, every once in a while, that analysis comes in handy!
True. Having access to the source code helps, but only when the failure is in our own code. When it is down in the bowels of the system, we still have to go dig around and figure out whether it was because of a defect in IBM code or, more likely, that our code did something that left the OS dazed and confused. > IBM has some absolutely amazing dump readers. (Jim Mulder and Nadine > Goldberg have to be at or near the top of the list!) Jim is a GREAT dump reader and he's helped me unravel problems untold times over the years. But I suspect Nadine is actually an alien because she is just freakishly good at dump reading. (See "Men in Black") :-) ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
