The following message is a courtesy copy of an article
that has been posted to bit.listserv.ibm-main,alt.folklore.computers as well.


Steve Samson <[EMAIL PROTECTED]> writes:
> I would regard SP as the "inside" job, designing, writing, testing,
> and integrating code to accomplish some well-defined purpose. An SE
> would be on the interface between "inside" and "outside", meeting with
> TPTB and the end users to arrive at a set of specs that would then be
> reviewed and/or revised with the SP to assess cost and schedule, thus
> defining the purpose of the SP's effort.
>
> In the dawn of history, an SE was the IBM sales team member who would
> provide on-site training and act as the level 1 contact for solving
> problems. By 1965 the SE became not much more than the guy you called
> to order manuals, as all of them with half a brain were pulled into
> the S/360 development effort.
>
> Just my opinion and recollections...

big change was 23jun69 with unbundling announcement and charging for SE
time. prior to that a lot of SEs got "hands-on" training at customer
installations do real-live technical things (sort of on-the-job training
after introductory school). after 23jun69 announcement, customers were
less likely to pay for SE "services" ... especially younger ones getting
their on-the-job training. that sort of created two-class system ...
those that had hands-on experience prior to 23jun69 ... and customers
were more likely to pay for their time ... and those that came after
23jun69.

before 23jun69, for a period as an undergraduate, i had responsibility
for the univ. production os/360 system (and also got to play with cp67).
I had done a lot of stuff to significantly soup up mft (and then mvt)
thruput ... part of of it doing carefully crafted sysgens. There was a
period where I would see brand new SEs in the branch office (fresh out
of corporate schools) for 3-4 month period and then be replaced by new
batch (getting their "hands-on" by "helping" me).

the early "HONE" system 
http://www.garlic.com/~lynn/subtopic.html#hone

was largely instituted as countermeasure to training issues introduced
with 23jun69 announcement ... started out as clone of science center's
http://www.garlic.com/~lynn/subtopic.html#545tech

cp67 (virtual machine) system on a few 360/67s at locations around the
states and remote login access from branch offices ... being able to use
dos/360, os/360, etc (i.e. behind the original "hands-on" in the HONE
acronym).

the focus somewhat changed after science center did the port of apl\360
to cms for cms\apl and the explosion in the number apl applications
supporting sales & marketing appeared ... like the "configurators".
Early in 370 product time-frame ... there was transition where sales
couldn't even submit orders until after they had been processed by HONE
configurator. The explosion in the use by direct sales & marketing sort
of swamped the processors and there was then transition away from its
original purpose of allowing SEs to get hands-on system expierence.

HONE would migrate (from cp67) to vm370 and eventually had HONE systems
sprouting up all around the world ... some of the early ones, i even got
to do the installation. Many of the HONE APL modeling applications would
also permeate hdqtrs locations, in addition to direct branch office
sales & marketing support. One of my first HONE installs outside the US
was when EMEA hdqtrs moved from NY to La Defense (outside paris) in the
early 70s.

for other drift ... misc. posts mentioning 23jun69 unbundling
http://www.garlic.com/~lynn/subtopic.html#unbundle

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