>they called programmers Systems Engineers In Canada, the "Society of Professional Engineers" got together and 'forced' all companies to drop the title 'Engineer' from all job descriptions, unless the worker was a professional engineer.
So, the IBM'rs became Customer Engineering Representatives. With more prodding from the Society, they became Customer Service Representatives. I had thought this happened in the US, as well. The title springs from when most of them were engineers. - Too busy driving to stop for gas! ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html

