-----Original Message-----
From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On
Behalf Of Alan Schwartz
Sent: Friday, June 01, 2007 11:11 AM
To: [email protected]
Subject: Re: Questions to the list
<snip>

I think part of the reason there are more posts of this type is that
some places aren't paying for the levels of support to the ISV's to
allow them to call with how-to questions OR some people just fell
uncomfortable talking to people about these issues and prefer the
"anonymity" of email. 
I have at times posted questions asking "how" but only after the other
avenues have been used.  The large IBM-Main community is a valuable
resource.
<snip>

In the non-mainframe world (particularly *nix), there are groups,
similar to this, that you ask questions of to figure out how things are
done or should be done. One vendor that I have dealt with even pushed
support questions to their user group web site, which allows them to cut
costs of support.

So, if that is the mindset that you have because of where you have been
and are now coming to the mainframe world...

I think we need to get ready to be teachers.

Regards,
Steve Thompson

-- STD Disclaimer: My opinions may not be those of my employer. --

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