On Fri, 1 Jun 2007 23:11:36 +0200, R.S. <[EMAIL PROTECTED]> wrote: >Lizette Koehler wrote: >> I disagree to some extent. Some of the newbie questions may be due to the fact they have no one mentoring them. Or two, they do not have access to all the resources we do. Not all countries (ie Outside the USA) will not allow the written material to be available like we do inside the USA. >[...]
Along those lines - if they post the question and get the answer than they did not have to spend time scouring the archives or searching the web. Which is more expedient? I started in a time when management allowed us to research a problem. I interviewed at a company that thought when they got an svc dump, one sysprog should immediately call IBM so they would not have to wait 20 minutes to get the right person on the phone. The second person starting looking at the dump to see what it was for. Never mind the first one has no idea what component failed, open a problem anyway. Many shops are pushing to 'just the get the answer', newbies no longer to need know why the answer is right, they just need to get it so their boss gets off their back. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
