Dave O'Brian said:

>Ed,
 
>  Recently IBM had announced the transitioning of some 10K programmer
jobs from Europe and the US to India.
>Perhaps the problems that we are seeing with IBMLINK is an outgrowth of
that decision. Perhaps that is the 'outsourcing' 
>that Jon was referring to.
 
Brian you are correct. When I open ETRs on these problems the
respondants have very heavy accents. Not that I am a xenophobe but I see
the quality (or lack there of) of work we get from outsourcers, so I
suspect that IBM has slipped down that slope also, to the detriment of
those of us who rely on IBMLINK. 

Jon L. Veilleux
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(860) 636-2683 

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