In <[email protected]>, on 02/26/2014
at 12:53 PM, "Duffy Nightingale, SSPI" <[email protected]>
said:
>One thing I have run into at a couple of mainframe sites is they
>have had so much turnover in tech support and no process for the
>ex person to train or leave the new person documentation that the
>current tech people (and same with application folks) - seem to
>have no idea how things work!
Yes, management only appreciates documentation, security, testing,
training and turnover after the balloon has gone up. I had one
colleague with a departing contractor practically begging his
replacements to sit down with him and go over what they needed to
know, but they had more important things to do.
--
Shmuel (Seymour J.) Metz, SysProg and JOAT
ISO position; see <http://patriot.net/~shmuel/resume/brief.html>
We don't care. We don't have to care, we're Congress.
(S877: The Shut up and Eat Your spam act of 2003)
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