There is no substitute for person-to-person handover discussions. The notion that some 'tool' can replace them is not just dubious; it is absurd. Mitch McLuhan needs to rein in his marketing rhetoric. I, for one, have no objection to his touting what he has available to address problem A or problem B; but he needs to stop short of representing pedestrian packages as magic bullets.
John Gilmore, Ashland, MA 01721 - USA ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
