We run a nightly batch job to receive all PTF's from IBM one for each CSI.
That way as long as the Friday job ran we should have ANY PTF for that
product if we need to apply something during the Maint window. We also
include the hold data in that same job so as to catch as many PE's as we
can.


--
Jerry Whitteridge

IBM Global Services
Delivery Manager
e-Mail: jerry.whitteri...@ibm.com
Cell: 602 527 4871             <---- Note New Phone Number

IBM Mainframe Discussion List <IBM-MAIN@LISTSERV.UA.EDU> wrote on
12/18/2017 10:39:24 AM:

> From: "Jousma, David" <david.jou...@53.com>
> To: IBM-MAIN@LISTSERV.UA.EDU
> Date: 12/18/2017 10:40 AM
> Subject: Re: ShopZ 24/7? Maybe not so much....
> Sent by: IBM Mainframe Discussion List <IBM-MAIN@LISTSERV.UA.EDU>
>
> Tom,
>
> FWIW, I agree with everything you are saying with regards to
> availability.   But, from your comments, and from others seem to
> imply, that it also sounds like you are picking/choosing what PTF's
> to download?   Why not order/download everything available on a
> weekly basis?   Even if you don’t plan to apply it, at least the
> chances are much better you'll have the PTF you need at in that
> critical moment.
>
> Not preaching, just curious why folks just don’t download/receive
> everything on a scheduled basis.
>
> _________________________________________________________________
> Dave Jousma
> Manager Mainframe Engineering, Assistant Vice President
> david.jou...@53.com
> 1830 East Paris, Grand Rapids, MI  49546 MD RSCB2H
> p 616.653.8429
> f 616.653.2717
>
>
> -----Original Message-----
> From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU
> ] On Behalf Of Tom Conley
> Sent: Monday, December 18, 2017 11:31 AM
> To: IBM-MAIN@LISTSERV.UA.EDU
> Subject: Re: ShopZ 24/7? Maybe not so much....
>
> **CAUTION EXTERNAL EMAIL**
>
> **DO NOT open attachments or click on links from unknown senders or
> unexpected emails**
>
> On 12/17/2017 12:52 PM, Tom Conley wrote:
> > On 12/17/2017 9:59 AM, Pinnacle wrote:
> >> Thought ShopZ was supposed to be available 24/7, but it appears to be
> >> taking the weekend off.  Been trying to get 3 PTF's for over an hour
> >> now.  Not like anybody would apply maintenance on a weekend or
> >> anything....
> >>
> >> Regards,
> >> Tom Conley
> >>
> >
> > 4 hours and counting....
> >
>
> Finally completed at 316 minutes, or 5 hours and 16 minutes for
> those of you at home.  Can't wait until I need maint to fix a Sev 1
> and run into this.  What a joke.  I can run Windows update anytime I
> want, why the hell can't I do that for z/OS?  We'll bring this up at
> SHARE yet again, and IBM will assure us they're working on it,
> they'll point to their
> 99.99 uptime, and then nothing will change.  Lather, rinse, repeat.
>
> WAKE UP IBM, THIS IS COMPLETELY UNACCEPTABLE FOR SERVICE DELIVERY!!!
>
> Why am I so pissed?  We've been working with IBM for AT LEAST five
> years concerning 24/7 availability for both Service Delivery and
> IBMLink.  Yet we continue to have these extended outages.  No wonder
> people want off the mainframe.
>
> Regards,
> Tom Conley
>
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