This is not to excuse bad behavior, but for years IBM has recommended pulling all available fixes on a regular schedule, e.g. daily. This to guard against this kind of situation: needing a particular fix in a big hurry when the delivery mechanism is not working for whatever reason. (Do as they say, not as I do.)
We have discussed ServiceLink availability with IBM at several SHARE meetings. Our point was that since (probably the vast majority of) customers perform maintenance activities on weekends, that's the worst time for ServiceLink maintenance. We got considerable sympathy from the folks we met with, but they admitted that they don't control the schedule and could only recommend. Meanwhile the IBM maintenance schedule seems not to have changed. Sigh. . . J.O.Skip Robinson Southern California Edison Company Electric Dragon Team Paddler SHARE MVS Program Co-Manager 323-715-0595 Mobile 626-543-6132 Office ⇐=== NEW robin...@sce.com -----Original Message----- From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf Of Ed Jaffe Sent: Monday, December 18, 2017 9:31 AM To: IBM-MAIN@LISTSERV.UA.EDU Subject: (External):Re: ShopZ 24/7? Maybe not so much.... On 12/18/2017 8:30 AM, Tom Conley wrote: > We'll bring this up at SHARE yet again, and IBM will assure us they're > working on it, they'll point to their 99.99 uptime, and then nothing > will change. Funny how the downtime (.001%? Really? No! That counts only "unexpected" outages...) always seems to occur on the weekends when sysprogs need it most... :-\ -- Phoenix Software International Edward E. Jaffe 831 Parkview Drive North El Segundo, CA 90245 http://www.phoenixsoftware.com/ ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
