Has anyone been able to order PTFs for CMS today? I tried last Friday
and again today. They sit in RECEIVED status. I tried calling
1-800-543-3912 and was told they were in shipped status and I should
close all me IE sessions and start again.
-----Original Message-----
From: The IBM z/VM Operating System
[mailto:[EMAIL PROTECTED] On Behalf Of Mike Walter
Sent: Monday, June 18, 2007 3:34 PM
To: [email protected]
Subject: Ordering z/VM 5.3.0 through ShopzSeries?
Has anyone else been able to place an order for z/VM 5.3.0 on
ShopzSeries since the first order date; published in the z/VM
Announcement Letter as Friday June 15, 2007?
I tried last Friday June 15 but only z/VM 5.2.0 showed up. This
has happened on ShopzSeries with previous "first day" VM order dates, so
I called in. Very nice, polite people answered my call and said (as in
past VM orders) that sometimes ShopzSeries needs an extra "24 hour cycle
time" for new product order dates.
Personally I find that pretty lame. If a product is announced
as ready to be ordered on a given date, then all involved parties should
work to make that happen, or publish word that the target date will be
delayed. Maybe IBM should re-assign Jim Elliott to this? :-)
So I waited until today, Monday June 18 to try another z/VM
5.3.0 order on ShopzSeries. Same result: only z/VM 5.2.0 is orderable.
Maybe someone thinks it should be called ShopzOSseries? <sigh>
I know orders won't start to be processed until June 29, but I
don't really want to be forced to spend time trying each day until our
two orders can be finally accepted.
Mike Walter
Hewitt Associates
Any opinions expressed herein are mine alone and do not
necessarily represent the opinions or policies of Hewitt Associates.
But they just might this time!
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