I just tried ordering a small CMS PTF and it went from "Submitted" to "Shipped" within just a few minutes. I still delight in that - not waiting for a tape! But that was a simple PTF, maybe your order was more complex.
Mike Walter Hewitt Associates Any opinions expressed herein are mine alone and do not necessarily represent the opinions or policies of Hewitt Associates. "Stracka, James (GTI)" <[EMAIL PROTECTED]> Sent by: "The IBM z/VM Operating System" <[email protected]> 06/18/2007 02:58 PM Please respond to "The IBM z/VM Operating System" <[email protected]> To [email protected] cc Subject Re: Ordering z/VM 5.3.0 through ShopzSeries? Has anyone been able to order PTFs for CMS today? I tried last Friday and again today. They sit in RECEIVED status. I tried calling 1-800-543-3912 and was told they were in shipped status and I should close all me IE sessions and start again. -----Original Message----- From: The IBM z/VM Operating System [mailto:[EMAIL PROTECTED] On Behalf Of Mike Walter Sent: Monday, June 18, 2007 3:34 PM To: [email protected] Subject: Ordering z/VM 5.3.0 through ShopzSeries? Has anyone else been able to place an order for z/VM 5.3.0 on ShopzSeries since the first order date; published in the z/VM Announcement Letter as Friday June 15, 2007? I tried last Friday June 15 but only z/VM 5.2.0 showed up. This has happened on ShopzSeries with previous "first day" VM order dates, so I called in. Very nice, polite people answered my call and said (as in past VM orders) that sometimes ShopzSeries needs an extra "24 hour cycle time" for new product order dates. Personally I find that pretty lame. If a product is announced as ready to be ordered on a given date, then all involved parties should work to make that happen, or publish word that the target date will be delayed. Maybe IBM should re-assign Jim Elliott to this? :-) So I waited until today, Monday June 18 to try another z/VM 5.3.0 order on ShopzSeries. Same result: only z/VM 5.2.0 is orderable. Maybe someone thinks it should be called ShopzOSseries? <sigh> I know orders won't start to be processed until June 29, but I don't really want to be forced to spend time trying each day until our two orders can be finally accepted. Mike Walter Hewitt Associates Any opinions expressed herein are mine alone and do not necessarily represent the opinions or policies of Hewitt Associates. But they just might this time! The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited. This message w/attachments (message) may be privileged, confidential or proprietary, and if you are not an intended recipient, please notify the sender, do not use or share it and delete it. Unless specifically indicated, this message is not an offer to sell or a solicitation of any investment products or other financial product or service, an official confirmation of any transaction, or an official statement of Merrill Lynch. Subject to applicable law, Merrill Lynch may monitor, review and retain e-communications (EC) traveling through its networks/systems. The laws of the country of each sender/recipient may impact the handling of EC, and EC may be archived, supervised and produced in countries other than the country in which you are located. This message cannot be guaranteed to be secure or error-free. This message is subject to terms available at the following link: http://www.ml.com/e-communications_terms/ . By messaging with Merrill Lynch you consent to the foregoing. The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.
