On Tuesday, July 16, 2002, at 11:22 PM, Dale Goodvin wrote: > > one applecare dude me, after i complained about one thing or another: > "what do you > expect from a low-end product." another told me, when asked if I could > talk to > someone else above him, said, "nope." when asked if I could talk to > someone else > who could help me he said, "nope." >
Applecare's calls are monitored so it is difficult to imagine them telling you "nope" when you ask to speak to a supervisor or somebody who might be able to help you. I also can't understand why Applecare would tell you that one of their own products was low end and that nothing much could be expected of it. In all of my experiences with Applecare, I have never been treated in the way you were and do not know of anybody else who has been. Did you call back and try to talk to anybody else after this incident happened ? Amber -- The iMac List is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | - Epson Stylus Color 580 Printers - new at $69 | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> iMac List info: <http://lowendmac.com/imac/list.shtml> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/imac-list%40mail.maclaunch.com/> Using a Mac? Free email & more at Applelinks! http://www.applelinks.com
