Dale Goodvin wrote: >this is the latest from earthlink: > >thoughts? > I'll give the scripting an A+ Analogies work in human communication and technology works in hardware. So someone's behind on the last 3 updates for software and that's a good possibile source of the problem. Sounds like good customer service to me, unless it's an irrelevant response to a question they responded to. Merry Christmas everyone! Kari
> >Dale > >Dear Dale Goodvin, > >Thank you for contacting us. > >To resolve the issue you are having you will need to update your modem >drivers. > >A modem driver is a piece of software that allows your modem to work the >communication software on your computer. Modem manufacturers come out >with updated Software every 2-3 months generally, so we update the >drivers on the modems here whenever a new version of the driver software >comes out. If you don't update the software on your modem what will >eventually happen is that your modem will not be able to establish and >maintain a connection with our modems and eventually you wont be able to >connect at all. When your modem dials into us it hits our modems and >then attempts to negotiate a speed to transfer data back and forth with >our modem. When the drivers are too far out of date it is basically as >if our modems where speaking one dialect of Chinese and yours is >speaking another dialect. So while not all of the communication is lost, >the majority of the information is unrecognized. This is why the >connection will often drop when going from one web page to another or >when trying to download email. Think of it like the oil in your car. >Left unchanged your car will start to lose performance & eventually >won't even start anymore. In this scenario, your modem is about 6000 >miles over your last oil change date :-) > >Here are a few of the most helpful 56k modem websites around. Please >check them out for further information on helping you with your 56k >modem connection problems: > >http://www.vee90.net >http://www.808hi.com/56k/ >http://www.56k.com/ >http://www.modemhelp.org/ >http://www.modemhelp.net/ > > > > -- The iMac List is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | - Epson Stylus Color 580 Printers - new at $69 | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> iMac List info: <http://lowendmac.com/imac/list.shtml> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/imac-list%40mail.maclaunch.com/> --------------------------------------------------------------- >The Think Different Store http://www.ThinkDifferentStore.com ---------------------------------------------------------------
