On Thursday, December 26, 2002, at 08:35 AM, Mike Beede wrote: > I recommended Earthlink a year or > so ago to a Mac-using newbie and they were *massively* > unhelpful.
It depends on the tech and the circumstance- nobody's perfect and there's different levels of techs; even Apple's techs are mostly windoze users at home and there's good ones and mediocre ones. Often a local ISP can be nightmarish when it comes to Mac support if any exists at all. Earthlink has an excellent technical walk- through database online that even includes instructions for setting up a Newton for email retrieval and has helped me, among other things, troubleshoot connecting an ancient Mac SE SuperDrive to the Internet. I'll continue to recommend Earthlink to Mac users until I'm shown there's a better overall ISP for Mac users or otherwise. As for Dale's connection difficulties, well, those are just some of the frustrating challenges associated with dial- up regardless of your platform. I certainly experienced them for several years and still do when I use dial up to connect my iBook via a cell phone when on the road. Of course, all of the problems I had with dial up were solved with DSL. In *my* case, it was economically viable (and I live close enough to get an outstanding connection speed) to get DSL because I was paying for a separate phone line anyway while I had dial up. The cost of the line and the dial up subscription roughly equal the DSL cost now and when I factor in the lack of trouble shooting, waiting for a connection and busy modems, the DSL is cheaper. dave -- The iMac List is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | - Epson Stylus Color 580 Printers - new at $69 | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> iMac List info: <http://lowendmac.com/imac/list.shtml> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/imac-list%40mail.maclaunch.com/> --------------------------------------------------------------- >The Think Different Store http://www.ThinkDifferentStore.com ---------------------------------------------------------------
