Kyle Hansen <[EMAIL PROTECTED]> wrote: > On 2/18/04 1:35 PM, "Jim" <[EMAIL PROTECTED]> Spew into the Cybertrough: > >> Am I being unreasonable to interpet my (paid) contract with them for > >> HD back-up for a flat fee of $150 to include, uhhhhh, the back-up of > >> my (entire) HD, which he KNEW (and chastised me about numerous times) > >> was nearly full? Nowhere does it say they'll back-up a maximum of 8 > >> gigs, including only 2 DVDs or charge $30 per DVD over 2 .. and there > >> was NO HINT about further charges, plus he KNEW I'd agonized over the > >> $150 to begin with.... > > I am a full time Apple Service Technician. I manage a Service Center. The > charge of $150 is right on the mark for a data backup and diagnosis.
US$150 to backup everything, indiscriminately (letting the user sort through the files later) still seems a bit steep to me. I mean, what has the tech _really_ got to do? Select everything except the Finder (but still the rest of the system folder, just don't want a blessed system folder on a backup DVD). It's not hard. Regards, Jamie Kahn Genet -- If you're not part of the solution, you're part of the precipitate. -- The iMac List is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | - Epson Stylus Color 580 Printers - new at $69 | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> iMac List info: <http://lowendmac.com/imac/list.shtml> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/imac-list%40mail.maclaunch.com/> --------------------------------------------------------------- >The Think Different Store http://www.ThinkDifferentStore.com ---------------------------------------------------------------
