Hi Scott.   Hope you're doing well!

Darin.


----- Original Message ----- 
From: "R. Scott Perry" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Wednesday, November 02, 2005 4:42 PM
Subject: Re: [IMail Forum] SORBS Blacklist


> We were listed at SORBS many months ago, for some completely 
unexpected and unknown reason (we don't send spam).

FYI, there is no one "SORBS" spam databases -- they have a number of 
different spam databases.  That doesn't matter much, but can be helpful 
information in some cases.

 > Numerous attempts to process a removal request through their system 
have failed.

They did the same thing to me.  They made me jump through hoops (such as 
signing up for an account there), only to say that in some cases they 
simply won't remove IPs, even if they do not meet their listing 
criteria.  It's "Guilty until proven innocent", with no way to prove 
innocence.

 > Apparently a lot of mail admins still use SORBS, because we 
frequently get rejected when delivering totally
 > legitimate email to our CLIENTS.

I find that only a small percentage of mailservers block based on any of 
the SORBS spam databases.  For those that do, I forward the bounce 
message (usually with my originally response to them removed, so they 
can't just simply forget about it), and a note about how they need 
better anti-spam software (which if they are blocking *just* based on a 
SORBS test is true).
                                                                -Scott

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