ahh good to see your text Scott!
-Nick
R. Scott Perry wrote:
> We were listed at SORBS many months ago, for some completely
unexpected and unknown reason (we don't send spam).
FYI, there is no one "SORBS" spam databases -- they have a number of
different spam databases. That doesn't matter much, but can be
helpful information in some cases.
> Numerous attempts to process a removal request through their system
have failed.
They did the same thing to me. They made me jump through hoops (such
as signing up for an account there), only to say that in some cases
they simply won't remove IPs, even if they do not meet their listing
criteria. It's "Guilty until proven innocent", with no way to prove
innocence.
> Apparently a lot of mail admins still use SORBS, because we
frequently get rejected when delivering totally
> legitimate email to our CLIENTS.
I find that only a small percentage of mailservers block based on any
of the SORBS spam databases. For those that do, I forward the bounce
message (usually with my originally response to them removed, so they
can't just simply forget about it), and a note about how they need
better anti-spam software (which if they are blocking *just* based on
a SORBS test is true).
-Scott
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