Welcome to the Imail 'support' group Sam. We all have similar stories here. We just take it one day at a time. :)
This thread just opened some old wounds, you should have seen the outpouring (and exodus) with the ICS launch and Stand alone Imail discontinuance. I think the news of Imail server's relaunch raised a lot of hopes, and are now are getting dashed again on pricing concerns. I know we are one of the masses that refused to re-up our SA or even more silly 'upgrade' to ICS. Imail now safely sits behind ASSP, it's Spam filtering and antivirus abilities disabled, just acting as a plain jane smtp/pop3/imap passer. If the SA for the new Imail server is as high as it sounds like it's going to be for the unlimited version, Ipswitch is going to be tossing salt into the wounds, made all the worse because many thought Kevin Gillis was finally taking Imail in the right direction. We will see for sure next month I suppose. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Sam Naugler Sent: Wednesday, November 09, 2005 6:32 PM To: [email protected] Subject: RE: [IMail Forum] Upcoming Pricing. I have only discovered this mailing list in the last week or so, but it is turning out to be like an emotional support group. I had glanced at and deleted the Ipswitch news<spam>letters regarding ICS...besides inadequate command-line creation tools for SQL backended Imail, the lack of an "enforce difficult passwords" button, and no good way to limit the amount of space a user could take-up on the harddrive (if they continued adding mailboxes), imail more or less does everything we needed. Early this year we were bidding for a contract to provide a special "remailer" thing for an organization, and like we had done 3 times in the past for customers requiring physical boxes of their own, we had planned on pitching Imail. I remember being in a staff-meeting when the "How much does it cost exactly?" question came up....mid-meeting we were surfing on laptops and scratching our heads "this says $12,000 ...wasn't it like $2,000?" Till now I had thought that we were alone in this, or that maybe our situation or customers were unique...half the stuff imail does (LDAP, etc..) we have disabled because nobody has ever asked for it...now all of a sudden we needed to pay $12,000 for some built-in ICQ thing <-- that nobody has ever asked for? Needless to say we went another way on that contract this year (we got it, it's not being done with Imail), and since then our broader plans have been to move away from imail entirely since there has not been an affordable version for us and clearly an un-promoted/not-for-sale-anymore product is one that is slated for destruction (if only in perception) though we are maintaining contracts and still using imail at this time. For almost a year I'm thinking "Maybe I'm crazy? Maybe' we're just dragging our feet on the technology? Maybe our users are just unusually un-savvy and everyone needs these collaboration tools now?" ...to hear your stories this week has been really illuminating. The very first post I received after signing up for this list was about the "introduction" of stand-alone Imail next month...from there your posts have been like a 12 step program...I am meeting that with so many mixed emotions (can you take someone back after they've hurt you?). <brushing back tears> Thanks everyone. My name is Sam, and I'm an Imail Server user. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Matt Robertson Sent: Wednesday, November 09, 2005 2:56 PM To: [email protected] Subject: Re: [IMail Forum] Upcoming Pricing. On 11/9/05, Dave Beckstrom <[EMAIL PROTECTED]> wrote: > I still lurk on this list as sometimes there are general email topics that I > find useful. I have exactly the same story. I was approached a few months back with an offer to sell me a SA and I declined. To put trust back into a company after a stunt like the ICS rollout and IMail abandonment was just too dangerous. They lost what would have been a lifelong customer, not to mention me being the guy who makes the buying decisions for many clients whose servers I manage. My IMail license is relegated to an smtp-only engine that services a ColdFusion server, where it may well run in quiet obscurity until doomsday. Assuming I wanted to go back, If I tried to put my customers back on IMail's rather backward webmail interface they would have me shot. I can't do it now that the masses have seen and gotten-used-to wysiwyg webmail. -- --mattRobertson-- Janitor, MSB Web Systems mysecretbase.com To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
