RE: [IMail Forum] Rollback to 8.2

Sat, 03 Dec 2005 17:05:57 -0800

Hi Joe,
 
Thanks for the comments.
 
Ultimately, defects are defects are we need to fix them.   
 
We (Ipswitch) have been running IMail 2006 in our production environment for over a month now and have not experienced the configuration and contacts issues that have been reported by some customers.  Now that we know about them and can reproduce them, we are going to prioritize and fix as part of a release coming soon.
 
We are processing inquiries/requests/defects in real time and are scheduling an update for the coming weeks.  The items some customers seem to be experiencing are clustering around folder permissions, iis configurations and contacts.
 
Several of us are working this weekend and prioritizing/researching and fixing issues as they come in.  No doubt this is a big transition (in terms of environmental requirements with .IIS/.net) and note that we also working to support other http servers (e.g. apache) as well as make overall folder permissions/iis setup more automated as part of the install.  We're not sure why some of the permission settings are not being set during the initial installation but more details soon.
 
Bye for now,
 
kg
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Joe Wolf / Internet Specialists, LLC
Sent: Saturday, December 03, 2005 3:18 PM
To: [email protected]
Subject: Re: [IMail Forum] Rollback to 8.2

We've planned our upgrade for tomorrow, but now I'm second guessing this decision. 
 
I'm not interested in insiders making excuses for Ipswitch either.  What I would like is real information on what problems exist.
 
I understand the Mac issue... we knew that one going in.
 
I'm unclear on the web messaging issue.  Is it true that you can no longer get to the web client by simply entering the official host name of the mail server:  mail.xyz.com  and you now have to go to mail.xyz.com/client ?  If this is the case it's a deal breaker for me.  Why anyone would do that is beyond my comprehension.
 
I really had hopes that Ipswitch was back on the right track, but it sounds like this is more of the same old stuff if they've again released a non functional product.
 
The lame excuses for Ipswitch are BS.  They released the product and it should work as advertised.  Period.  I am not a beta tester and don't care to be one.
 
So I hope this or a new thread can give us the truth about what are the real changes, what works and what doesn't.
 
Thanks,
-Joe
----- Original Message -----
Sent: Saturday, December 03, 2005 12:31 PM
Subject: [IMail Forum] Rollback to 8.2

There seems to be too many issues and bugs with this release.  I have too many domains and too many users to reeducate my clients.  I think my best bet at this point is to roll back to 8.2.  I’ve been using Imail since version 6 and have never had – nor anticipated any major issues like what I many others have encountered with what seems to be a premature release of the 2006 version.  I did not make a backup of my 8.2 configuration – so is it possible for me to roll back to 8.2 without further damage?

 

Thanks!
Kenneth

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