Since you see it is in a "stopping" state, it sounds as if there might be a killer message in the spool. Search the SMTP log for "ERR 005" (without the quotes). If there is an entry like this take the Process ID and search your spool directory for a file with that as part of the name. Move these out of the spool directory. Then kill the queuemgr process and restart the service.
 
Eric S
----- Original Message -----
Sent: Thursday, January 05, 2006 11:47 AM
Subject: Re: [IMail Forum] QM stopping for some reason

when I look in services I see that QM is "Stopping" which makes sense as it is set to restart automatically. How would this be logged?

Matrosity Hosting wrote:
This is new but our QM seems to be just stopping and mail just builds up in the queue. Since I know tech support is already swamped there's no point in calling in so anyone have any ideas where to begin troubleshooting?

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