Re: [IMail Forum] QM stopping for some reason

[Matrosity Hosting]

apparently, this is a new bug for QM. A badly formed message simply stops the service. We made some changes to the registry to grab any files that come in like this and development is going to analyze the problem ASAP. Markus Gufler wrote: If you know how to use a _vbscript_ file maybe you can find this attachment usefull. It will help you move back to the spool folder a bunch of queue files (the D- and it's appropriate Q-file) It can also run as scheduled task and check if the spool folder is nearly empty. If there are still more then X files it does not requeue other messages until they are processed and the spool is empty.   Markus   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Travis Rabe Sent: Thursday, January 05, 2006 6:29 PM To: Imail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] QM stopping for some reason I feel your pain.  I was there for 2 hours.  And the fix came form the people here on the list…..bummer………..maybe the list can work yours out too…..     Try taking everything out of the queue and putting them back into the queue in chunks to see if there is a particular email or email type that is bombing things….   Travis   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Matrosity Hosting Sent: Thursday, January 05, 2006 9:25 AM To: Imail_Forum@list.ipswitch.com Subject: Re: [IMail Forum] QM stopping for some reason   I rebooted the mail server and will boot the dns servers as well while I sit on hold for God knows how long. Travis Rabe wrote: Make sure you aren’t having any new DNS issues.   Travis   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Matrosity Hosting Sent: Thursday, January 05, 2006 9:17 AM To: Imail_Forum@list.ipswitch.com Subject: Re: [IMail Forum] QM stopping for some reason   Imail tech support hold queue is as stalled as my server spool at an hour! Matrosity Hosting wrote: everything seems normal from a volume standpoint. We've also been running 2006.01 since before Christmas. Of course, this week is back to normal in terms of volume. David Gregg wrote: what's odd is that this is new today and the only thing I've done is added a few domains to the url-domain file. This is new but our QM seems to be just stopping and mail just builds up in the queue. Since I know tech support is already swamped there's no point in calling in so anyone have any ideas where to begin troubleshooting? I would simplify as much as possible for now...  remove the connection filtering and the max-recipient checks with auto-block.  See how it goes. Add the desired features back in one at a time. Bill - Remember, the queue manager is the one that is doing all of the IMail anti-spam work.  Has your traffic spiiked recently or has all stayed pretty much the same? I know we had problems with IMail lookups and QM crashing/stalling, so we've disabled them on the high volume servers that we maintain.  For anti-spam we are only using our product and a filter called MessageSniffer (from sortmonster.com). David Gregg dgSoft Internet Services +1 (949) 584-1514