Nobody wants to tackle this one, eh? Bet you are all as busy as I am :)
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf
> Of Marc Funaro
> Sent: Wednesday, January 25, 2006 11:52 AM
> To: [email protected]
> Subject: [IMail Forum] Rule help needed
>
> Hi Everyone,
>
> I'm about to impose... I just don't have the time to
> figure out how to create these rules, and experiment
> until I get them right... So I come to you outstanding
> gurus... (lucky you!)
>
> We're running iMail 7.15, and I assume that I'll both
> an inbound and outbound rule, at the domain level, to
> do what I need.
>
> What we have is a work order system, and the work order
> IDs end up in the subject lines of our messages. The
> format for the work order id is:
>
> [WO-nnnnnnnn-nnnn]
>
> Where n is any digit from 0 to 9.
>
> Eventually the messaging will be handled entirely by
> the work order system, but we always anticipate adding
> properly formatted Work Order IDs into the subject
> lines of messages sent OUTSIDE the work order system
> too. These rules would work for both.
>
> We'd like to trap any messages that have a work order
> id anywhere in the subject line, and COPY the message
> to a mailbox, [EMAIL PROTECTED] The message should still go
> to the destination... we just want to have a copy of it
> to the special mailbox for pickup by the work order
> system for additional tracking.
>
> This goes for messages that come IN to the domain
> (replies from customers) as well as messages that go
> OUT through our domain (messages TO customers).
>
> Is there a rule that can do what I need, and if so,
> would someone be willing to supply it to me, 'cause I'm
> on a tight deadline? I'd really appreciate it, and
> totally owe you a beer (or a sparkling grape juice, if
> drinkin's not your thing :)
>
> Thanks,
>
> Marc
>
>
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