Re: [IMail Forum] http://www.hmailserver.com/

[Matrosity Hosting]

You guys blamed it on everything but your own software for months and then when there was another customer with this problem you decide you need 3. I'm sorry this is something you struggle to figure out but that's why I have an SA. It also shouldn't matter how much time you spend fixing the problem but you should fix it. This has gone on for FAR too long. For those of you who are not familiar with our problem: More than 6 months ago we reported a memory "leak" or "racing" problem to ipswitch using 2003 which causes us to restart smtpd32 twice per day. Our server is a standard Dell 1750 (latest drivers) running Windows 2003 server (fully patched) and Imail 2006.3. First, ipswitch blamed MxGuard then we were told it's our hardware because no one else has "our" problem. The final recommendation was to change out the NIC which works perfectly according to every test dell provides. When another customer came forward with the EXACT same problem we're now hearing they want 3 customers. Yes, they spent time on this but still no solution. I was even told at one point that they've spent more time on this than any other customer. So what? There's a problem with the software and it should be fixed. My apologies to those in support that did their best but I just need this working correctly. Kevin Gillis wrote: hi bill,   sorry but we have reached out to the other customer experiencing this issue -but have not heard back.  we are still working on getting other reproducible situations as this.    bye for now,   kig -----Original Message----- From: Matrosity Hosting [mailto:[EMAIL PROTECTED]] Sent: Thursday, June 29, 2006 7:08 AM To: Kevin Gillis Subject: Re: http://www.hmailserver.com/ any idea when our memory problem is going to be fixed? Kevin Gillis wrote: hi bill,   thanks for sending - pretty good offering...mySQL powered too.   bye for now,   kg -----Original Message----- From: Matrosity Hosting [mailto:[EMAIL PROTECTED]] Sent: Wednesday, June 21, 2006 9:34 AM To: Kevin Gillis Subject: http://www.hmailserver.com/ In case you didn't already know about this: http://www.hmailserver.com/ It looks like it's a single version behind you at this point. Bill