I'm sorry, but I don't. It was all verbal with a technician actually doing it on my machine through WebEx. I just googled though and remembered this is what he did. Start the install and then: 1. Press CTRL+ALT+DEL, and then click Task Manager. 2. Click the Processes tab. 3. Right-click [install].exe, and then click Set Affinity. 4. Click to clear either CPU0 or CPU1. 5. Click OK, and then close Task Manager. Good luck. Denise
_____ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Keith Johnson Sent: Tuesday, March 20, 2007 11:12 AM To: [email protected] Subject: RE: [IMail Forum] 2006.2 installation questions Denise, Do you have a reference for that article? I didn't find anything in Ipswitch's knowledge base for the dual proc issue. Thanks for the aid. Keith _____ From: [EMAIL PROTECTED] on behalf of Denise Robinson Sent: Mon 3/19/2007 4:36 PM To: [email protected] Subject: RE: [IMail Forum] 2006.2 installation questions It's not me calling it a bug. Tech support told me it was a bug and they had an article about how to fix it. I'm glad your install went smoother than mine. :) Denise _____ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Vincent Toussaint Sent: Monday, March 19, 2007 4:36 PM To: [email protected] Subject: RE: [IMail Forum] 2006.2 installation questions I installed it on dual processor without any problem... 2006 original and 2006.2 (on a different dual proc. Machine) -------------------------------------- Vincent Toussaint Sys. Admin Hybride (www.hybride.com) _____ From: Denise Robinson [mailto:[EMAIL PROTECTED] Sent: Monday, March 19, 2007 4:27 PM To: [email protected] Subject: RE: [IMail Forum] 2006.2 installation questions I had trouble installing 2006 (original not .2). It turned out to be a bug - the software won't install properly on a dual processor machine. I don't know if they fixed that in .2, but it sounds like they didn't. The error you're describing was exactly what I was seeing. The "fix" involved tricking the server. Apparently I did a terrible job of documenting it though... <rueful grin> I can't find the notes. I know it involved making the server think it was a single processor server temporarily. If you can get Tech Support on the phone again, they should be able to search for that issue and help you right away. Good luck. Denise _____ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Eric Parsons Sent: Monday, March 19, 2007 4:19 PM To: [email protected] Subject: RE: [IMail Forum] 2006.2 installation questions dual zeon with 8 gig ram, 2 36g mirror and 4 72g raid 5. Does that have something to do with it? _____ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Denise Robinson Sent: Monday, March 19, 2007 2:56 PM To: [email protected] Subject: RE: [IMail Forum] 2006.2 installation questions Does it have dual processors? Denise _____ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Eric Parsons Sent: Monday, March 19, 2007 3:21 PM To: [email protected] Subject: [IMail Forum] 2006.2 installation questions Trying to do a clean install and get the error that Aladdin HASP SL Runtime has ENCOUNTERED an internal error. Any ideas? Been waiting on hold for a while with IPswitch. Server is a Dell 6600 with 2003 enterprise with all service packs and .net 2.0 Thanks Eric
<<attachment: winmail.dat>>
