Marty, Scott,
You are probably on the right road here Scott. The field '...Gateway' on the
SMTP settings might be read to mean your router (or at least soem people
have done this in the past), but in fact it is a 'mail gateway' or 'relay
server' that IMail wants in this field.
So, Marty, if you thought 'router' and it has no SMTP service running on it,
then change that field to blank. Apply, then stop/start SMTP service.
Since you also are behind a proxy, you might be able to use the Proxies
address in that field. But the Proxy would have to be running its own SMTP
service and would be responsible for delivery and you might not want that.
And, there is a setting 'tries before sending to gateway', which defaults to
3. This means IMail will try 3 times (and fail) before it sends to the
gateway, unless you also have the checkbox enabled 'Send all remote mail
through gateway'.
Lastly, the usual reason that IMail cannot delivery external email, is DNS
related. If IMail cannot get the info it needs to make a connection, then
you might not see the typical 'connect' lines in the log. Make sure that
the computer running IMail can 'connect' to the outside world. I'd suggest
running telnet on port 25, to an external mail server (imail.ipswitch.com).
If you cannot connect using telnet program, then IMail cannot either. You
will need to resolve this and then IMail will work.
Daniel Donnelly
Ipswitch Technical Support
________________________________________________________
See our Knowledge Base at http://support.ipswitch.com/kb
----- Original Message -----
From: <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, August 04, 2000 1:23 PM
Subject: Re: [IMail Forum] Outgoing Email hangs in queue until I manually
send it through Imail Administrator
> I had this happen on a test machine that I had set up. The E-mails would
stay in the spool directory forever, or until I manually sent them through
the IMail Administrator.
>
> If I remember right, I had some sort of setting that just wasn't right.
Once I changed it back, the E-mails would go out immediately again. I think
it had something to do with the remote gateways. You might want to check
the SMTP tab in the IMail Administrator and make sure everything there
appears O.K.
> -Scott
>
> ---------- Original Message ----------------------------------
> From: "Marty Weiss" <[EMAIL PROTECTED]>
> Date: Fri, 4 Aug 2000 11:48:35 -0400
>
> I have just installed Imail 6.0 (Evaluation) on a dedicated server located
> behind a MS Proxy 2.0 server. The only problem I have is outgoing mail to
> the internet hangs in the queue. Here is what is in the sys log when it
> received the email from client: (IP x'd out)
> 08:04 11:00 SMTPD(0107014A) [xxx.xxx.xxx.xxx] D:\IMail\spool\Dda9814a.SMD
> 2354
> 08:04 11:00 SMTP-(00000117) processing D:\IMail\spool\Qda9814a.SMD
>
> Then here is after:
> 08:04 11:03 SMTP-(00000117) requeuing D:\IMail\spool\Qda9814a.SMP R0 T1
> 08:04 11:03 SMTP-(00000117) finished D:\IMail\spool\Qda9814a.SMP status=3
> 08:04 11:03 SMTPD(queue run) 1080 0 11
> 08:04 11:03 SMTP-(00000125) D:\IMail\spool\Qda9814a.SMP
> 08:04 11:03 SMTP-(00000125) processing D:\IMail\spool\Qda9814a.SMP
>
> It just keeps requeuing without even trying to send. If I go and manually
> send from the Imail Administrator, it properly sends it immediately
without
> incident? Any ideas?
>
> Marty Weiss
> Arch Aluminum & Glass
> (800) 432-8132 Ext. 138
> [EMAIL PROTECTED]
>
>
>
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