Send an e-mil to an address that you have access to off of the imail
network(Yahoo, Hotmail, or whatever).  When you recieve the message, look at
the header and see if there is anything out of the ordinary.  AOL may be
recieving the imail, but then dumping it based on some arcane filtering
rule.

----- Original Message -----
From: "Joe Wolf / CompuSystems" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, December 28, 2000 12:06 PM
Subject: Re: [IMail Forum] iMail Server to AOL, part II


> I can't say that it's an Imail problem, but I can say that I have the same
> problem when I send to MY address at aol.com from my Imail server.  If I
> send from my Qmail server the message gets delivered every time.  Same
> domains, same route, same address, etc. but the Imail won't go through.
The
> log shows it deliverd to aol.com, but it is never delivered to my box.
>
> -Joe
>
> ----- Original Message -----
> From: "Omer Komili" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Thursday, December 28, 2000 11:53 AM
> Subject: Re: [IMail Forum] iMail Server to AOL, part II
>
>
> > I have been having exactly the same problem with AOL.
> > 1-Suddenly a user noticed that his recepient at AOL stopped receiving
his
> > emails.
> > 2- I verified that the mail was being delivered to AOL, just like you
did,
> > by looking at the log files.
> > 3- I asked an explanation to [EMAIL PROTECTED] I received an automated
> > response that the message was received, and they sent me a canned check
> list
> > (like POP3 settings etc) which had nothing to do with the problem.
> > 4-I asked again, this time no response at all.
> > 5- After several attempts, always my request going to the black hole, I
> > decided to join AOL and simulate an "Internal User" nor receiving mail
> from
> > outside.
> > 6- Again after endlessly dealing with incompetent support personel, they
> > recognized that the problem was with their mail system. They supposetly
> > escalated the problem, but never heard back from them.
> > 7- I started relaying my mail through a) a Linux server, and b) Xchange
> > server on a completely different class C, it worked.
> > 8- Since then I am using this method, tired of dealing with AOL. My
> problem
> > still exists, but I am using this workaround.
> >
> > Now, some facts:
> > 1- My server is not on any blacklist. I verified.
> > 2- No spam is served through me.
> > 3- My reverse DNS does not return the domain name I am using to send the
> > messages. But this is unlikely the cause, since the relay linux server
is
> > not retuning the reverse DNS name either.
> >
> > Speculation:
> > 1- There must be an AOL internal black list for some reason.
> >
> > Any thoughts?
> >
> > Regards,
> >
> > Omer
> >
> > ----- Original Message -----
> > From: "Len Conrad" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Wednesday, December 27, 2000 11:36 PM
> > Subject: Re: [IMail Forum] iMail Server to AOL, part II
> >
> >
> >
> > >12:27 23:00 SMTP-(000006D8) rdeliver aol.com [EMAIL PROTECTED] (1)
> >
> > The preceding line is the key.  Once Imail writes that to the log, it
> > is as satisfied as it can be, based on what the other server has told
> > Imail, that the msg has been delivered.
> >
> > If the recipient didn't get the msg, there's absolutely nothing you
> > can do different since the above log shows Imail was told by the
> > other mail server that all was ok.
> >
> > I've been seeing AOL symptoms like yours on other lists, so it
> > appears it's AOL at fault.
> >
> > We can assume that the AOL servers accepting the mail from Internet
> > are not the mailbox servers, but gateways that relay the mail to the
> > mailbox servers (ditto for the servers that send out AOL mail, they
> > are relay gateways, not mailbox servers).  So I bet they've got some
> > sporadic internal mail routing errors.
> >
> > My mind absolutely reels at the scale of a 20+ million account mail
> system.
> >
> > Just tell your users it's AOL's fault and to re-send the lost
> > msg's.  And if one of them bitches, just show them a log snippet like
> > you have above for their lost msg.
> >
> > Len
> >
> >
> > http://BIND8NT.MEIway.com : Binary for ISC BIND 8.2.3 T9B for NT4 & W2K
> > http://IMGate.MEIway.com  : Build free, hi-perf, anti-spam mail gateways
> >
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
> > An Archive of this list is available at:
> > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> >
> >
> >
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> >
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> >
>
>
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>
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