Joe,
Can we see logs from both servers when the AOL email is sent? Maybe
different MX hosts are involved, so different 'rules' apply at their end?
Can/will you provide your aol address for some testing from other IMail
sites?
Happy Holidays!
Daniel Donnelly
________________________________________________________
----- Original Message -----
From: "Joe Wolf / CompuSystems" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, December 28, 2000 1:06 PM
Subject: Re: [IMail Forum] iMail Server to AOL, part II
> I can't say that it's an Imail problem, but I can say that I have the same
> problem when I send to MY address at aol.com from my Imail server. If I
> send from my Qmail server the message gets delivered every time. Same
> domains, same route, same address, etc. but the Imail won't go through.
The
> log shows it deliverd to aol.com, but it is never delivered to my box.
>
> -Joe
>
> ----- Original Message -----
> From: "Omer Komili" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Thursday, December 28, 2000 11:53 AM
> Subject: Re: [IMail Forum] iMail Server to AOL, part II
>
>
> > I have been having exactly the same problem with AOL.
> > 1-Suddenly a user noticed that his recepient at AOL stopped receiving
his
> > emails.
> > 2- I verified that the mail was being delivered to AOL, just like you
did,
> > by looking at the log files.
> > 3- I asked an explanation to [EMAIL PROTECTED] I received an automated
> > response that the message was received, and they sent me a canned check
> list
> > (like POP3 settings etc) which had nothing to do with the problem.
> > 4-I asked again, this time no response at all.
> > 5- After several attempts, always my request going to the black hole, I
> > decided to join AOL and simulate an "Internal User" nor receiving mail
> from
> > outside.
> > 6- Again after endlessly dealing with incompetent support personel, they
> > recognized that the problem was with their mail system. They supposetly
> > escalated the problem, but never heard back from them.
> > 7- I started relaying my mail through a) a Linux server, and b) Xchange
> > server on a completely different class C, it worked.
> > 8- Since then I am using this method, tired of dealing with AOL. My
> problem
> > still exists, but I am using this workaround.
> >
> > Now, some facts:
> > 1- My server is not on any blacklist. I verified.
> > 2- No spam is served through me.
> > 3- My reverse DNS does not return the domain name I am using to send the
> > messages. But this is unlikely the cause, since the relay linux server
is
> > not retuning the reverse DNS name either.
> >
> > Speculation:
> > 1- There must be an AOL internal black list for some reason.
> >
> > Any thoughts?
> >
> > Regards,
> >
> > Omer
> >
> > ----- Original Message -----
> > From: "Len Conrad" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Wednesday, December 27, 2000 11:36 PM
> > Subject: Re: [IMail Forum] iMail Server to AOL, part II
> >
> >
> >
> > >12:27 23:00 SMTP-(000006D8) rdeliver aol.com [EMAIL PROTECTED] (1)
> >
> > The preceding line is the key. Once Imail writes that to the log, it
> > is as satisfied as it can be, based on what the other server has told
> > Imail, that the msg has been delivered.
> >
> > If the recipient didn't get the msg, there's absolutely nothing you
> > can do different since the above log shows Imail was told by the
> > other mail server that all was ok.
> >
> > I've been seeing AOL symptoms like yours on other lists, so it
> > appears it's AOL at fault.
> >
> > We can assume that the AOL servers accepting the mail from Internet
> > are not the mailbox servers, but gateways that relay the mail to the
> > mailbox servers (ditto for the servers that send out AOL mail, they
> > are relay gateways, not mailbox servers). So I bet they've got some
> > sporadic internal mail routing errors.
> >
> > My mind absolutely reels at the scale of a 20+ million account mail
> system.
> >
> > Just tell your users it's AOL's fault and to re-send the lost
> > msg's. And if one of them bitches, just show them a log snippet like
> > you have above for their lost msg.
> >
> > Len
> >
> >
> > http://BIND8NT.MEIway.com : Binary for ISC BIND 8.2.3 T9B for NT4 & W2K
> > http://IMGate.MEIway.com : Build free, hi-perf, anti-spam mail gateways
> >
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
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> > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> >
> >
> >
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> >
>
>
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